CARSTAR Auto Body of Goldsboro

4.8 (123reviews)
96%
1220 W GRANTHAM ST,  Goldsboro,  NC  27530
Bot
Shop AssistantSparkles

In operation 10 years.

We are a state of the art collision repair facility. The shop is trained in I-CAR gold and featuring I-CAR platinum certified technicians, offering all collision repair welding certifications and frame straightening certifications. We use environment friendly waterborne paint. All insurance estimates are welcome and we are a DRP (direct repair) for most major insurance companies. As part of a nationwide network of Carstar repair facilities we offer a limited lifetime warranty on all repairs against any workmanship defects. We also offer 24 hour towing.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (123)

Likely to Recommend

Repair Quality

Everyone was very nice. I appreciate the hospitality they served

Customer Service

My Experience

I am satisfied, however with it being a holiday weekend I didn't notice the small issue until after I got home and the shop was already closed. I will highly likely forget to call with it being the last two weeks of school and the start of testing and all next week. For this little issue, I feel it should be an easy, quick fix with one part of the front bumper not being attached securely. I hope this can be omitted or deleted once I get in contact with someone because this is not a true reflection of my feedback.

Likely to Recommend

Repair Quality

I was informed about the process every step of the way!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service, communication, and professionalism and excellent work on my truck highly recommended,

Customer Service

Likely to Recommend

Over all good exp

Repair Quality

The finder isn't flush but is fine. Other than that they were great and went above and beyond

Customer Service

Always there and did their best

Returned Clean

Likely to Recommend

Repair Quality

Staff was very friendly 👍

Customer Service

Likely to Recommend

Repair Quality

My car look like it did when I first purchased it. I am happy with the outcome!

Customer Service

Returned Clean

My Experience

Awesome Job!!! #YouGuysRock

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The quality was superb & very fast!

Customer Service

Everyone was really nice!

My Experience

Love the communication and I'm satisfied with the outcome.

Likely to Recommend

Repair Quality

Outstanding work

Customer Service

Very courteous and helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We were very satisfied with the way CarStar kept us informed of the progress. We were very satisfied with the quality of the work.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very helpful. Issues were resolved in a timely manner. Went to pick up 2 different times. The first time the radiator had a pin hole in it. It was addressed quicky. Went back to pick it up and there seemed to have an issue with the condensation coming from underneath and kept it again to test to see what the issue was. I had no issue with the service, but they felt for me coming back twice. they wanted to do something more. My running board on the passenger side the paint was coming off. They painted it for free. Customer service was great and friendly. Very pleased. I will recommend and will uses in the future if needed. Thank you so much.

Customer Service

See commits already spoken.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Amazing work! Car looks great!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Employees went above and beyond with their customer service and communication during the repair process was stellar.

Customer Service

Likely to Recommend

I want to take my other car

Repair Quality

Customer Service

Very accommodating