CARSTAR Auto Boutique Collision

4.7 (469reviews)
92%
1037 E 5TH AVENUE,  Columbus,  OH  43201
Bot
Shop AssistantSparkles

In operation 11 years.

At CARSTAR Auto Boutique Collision, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Columbus, OH provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
I-Car

Reviews (469)

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Customer Service

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2nd time with this shop for me..

Repair Quality

Parts made the process a little long but beyond that very pleasant! Enterprise rent a car was extremely efficient also.

Customer Service

Grace from state farm..efficient and pleasant! Dani customer service extremely friendly and customer service oriented! Great job!

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Customer Service

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Repair Quality

Very friendly service

Customer Service

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My sis wants some work done

Repair Quality

Thank you for the awesome job

Customer Service

Thank you for everything

Returned Clean

My Experience

The ladies in the office were welcoming and attentive. They made sure I was well informed and made sure I got my rental car office lady worked really hard for me to be comfortable and updated. My car was repaired without complaining.

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Customer Service

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Repair Quality

Got car in quickly

Customer Service

The lady I talked to was friendly and helpful

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Repair Quality

Grace and the team went above and beyond. I really appreciated the extra detailing. Will be coming back for sure.

Customer Service

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Repair Quality

Customer Service

Alex was excellent. Responsive. Accurate. Helpful. In contrast, the person at the front desk was frenetic and very oddly behaved. Didn’t answer the phone after 3 calls and 20 rings each. Got upset when I texted Carstar website. Ordered me to repark rental car when I returned it. Gave me my keys but didn’t instruct where my car was located.

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My Experience

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Customer Service

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My Experience

My car still some parts not working like horn windshields while I’m driving is making shaking the whole car and sometimes stops not drive

My Experience

Satisfied with work. Poor communication.

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Customer Service

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Customer Service

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I liked it, but honestly most people just get their work done at shops that are cheapest for their insurance, myself included.

Repair Quality

wish it woulda been quicker, and that the hours were more workable for working folks, but the service was solid and painless otherwise

Customer Service

Great customer service, especially the front desk clerk!

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My Experience

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Repair Quality

Customer Service

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My Experience

super friendly, smooth process, great work!

My Experience

Perfect repair, ready ahead of schedule, car was even interior detailed. So impressed!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean