CARSTAR Auto Boutique Collision

4.7 (469reviews)
92%
1037 E 5TH AVENUE,  Columbus,  OH  43201
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Shop AssistantSparkles

In operation 11 years.

At CARSTAR Auto Boutique Collision, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Columbus, OH provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
I-Car

Reviews (469)

Likely to Recommend

Great customer service! Fixed my car well.

Repair Quality

Friendly employees, did a great job fixing my car!

Customer Service

Very responsive when I called, kept me in the loop with everything while they had my car.

Returned Clean

Likely to Recommend

Highly recommend. The communication is the only thing I would improve.

Repair Quality

Quality work!

Customer Service

The receptionist was absolutely wonderful!!!! Just talking to her alone would make you want to come back.

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Repair Quality

Great service, for initial reception to final pickup. Kept me updated on the progress and held car after work was done until I got back in town with no issues. Would recommend to anyone.

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

Front office staff and the estimator Grace were all great to deal with and kept me updated throughout the process

Likely to Recommend

The last place I brought my car was smoother. It’s farther away than you guys but tbh I would rather go back there. Also I was late to work after I dropped off my car because the rental vehicle was not ready for me. Kinda annoying. I also had to call multiple times to make sure the rental would be there so not sure why they still weren’t prepared. Last place I went organized the rental FOR me which was a big help. This time they made me facilitate that myself .

Repair Quality

Customer Service

So the girl who works at the front desk is very very very friendly. Honestly she’s the only reason I was not complaining . You need her !!! Give her a raise ! She has her job down well with facilitating everyone in that pipsqueak waiting room.

My Experience

Job well done greatly appreciate your team thank you

Likely to Recommend

Repair Quality

I was very satisfied with the results I would give you guys a 10 thank you for your service

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Great service

Customer Service

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My Experience

Appreciate the text communication on progress

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Repair Quality

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My Experience

This was the first time I had ever rented a car. Everything was smooth and as planned. I had a good car that was fully loaded and ran great. It turned out to be a good experience. Thank you!!

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Repair Quality

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Repair Quality

The number of days should have been less.

Customer Service

The repair days should have been less

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Likely to Recommend

Have no reason not to recommend CARSTAR.

Repair Quality

Nobody is perfect! But you did a great job.

Customer Service

Had to give a 10 here. The ladies out front were sweet as pie.

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