CARSTAR Auto World Collision San Bruno

Likely to Recommend - 1.0/5.0

Repair Quality - 1.0/5.0 -

Was without my vehicle for two weeks for a relatively small repair. No loaner vehicle.

Customer Service - 1.0/5.0 -

Was without my vehicle for two weeks for a relatively small repair. No loaner vehicle.

Returned Clean

My Experience - 5.0/5.0 -

I’m very satisfied with the service I received for my 2023 Kia Forte. Jerry and the team was extremely fast, professional, and kept me updated throughout the entire process. Communication was excellent, and I really appreciated receiving frequent updates about my vehicle and the progress of the repairs. Everything was explained clearly, and I always felt informed about what was going on. I’m very happy with the service and would definitely recommend this auto shop to anyone looking for reliable, efficient, and professional service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I’m very satisfied with the service I received for my 2023 Kia Forte. Jerry and the team was extremely fast, professional, and kept me updated throughout the entire process. Communication was excellent, and I really appreciated receiving frequent updates about my vehicle and the progress of the repairs. Everything was explained clearly, and I always felt informed about what was going on. I’m very happy with the service and would definitely recommend this auto shop to anyone looking for reliable, efficient, and professional service!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

My truck looked great. And it was completed on time. Flawless

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I’ve already left a review please don’t send another. But the service was fantastic and on time thank you so much!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thanks Chris for taking care of us and keeping us updated on the progress.

Likely to Recommend - 5.0/5.0 -

I wouldn’t hesitate recommending World Auto Repair Service

Repair Quality - 5.0/5.0 -

Thank you Chris and Team for everything

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Every time I have to take my car to this place for repairs after an accident, it's a new experience for me. It's excellent service and excellent work; I have nothing more to say.,,,,It's an incredible professional job, totally recommended to everyone in the Bay Area who is reading this review. You can go there without hesitation and they will do an excellent job. CARSTAR AUTO They are the best.

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0 -

Good service and communication. Job quality pretty good. Use of some after market parts resulted in housing around headlight not flush. Responsive to customer concerns, but repair still needs to be completed.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good work, thank you.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Of course. I will. This is the best shop san francisco bay area

Repair Quality - 5.0/5.0 -

Excellent job

Customer Service - 5.0/5.0 -

Supper services. Very best customer service

Returned Clean

Likely to Recommend - 5.0/5.0 -

I will refer anyone and everyone I know.

Repair Quality - 5.0/5.0 -

Carstar team was absolutely amazing. They were professional and friendly. They kept me abreast of all the updates as they happened and were no-nonesense. When our 4 wheel babies are hurt we just want to see them back to us as good as we remember - CARSTAR brought my baby back better!! she is so shiny! the tires, the body and she drives flawless. I can't tell she was ever hurt! thank you so much Carstar team!

Customer Service - 5.0/5.0 -

They were great from start to finish

My Experience - 5.0/5.0 -

Very polite, very thorough,

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good communication and happy with the repair result

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I’d recommend them without hesitation. Excellent work, clear communication, and a smooth process from start to finish. 10/10.

Repair Quality - 5.0/5.0 -

Gerry, Katie, and the team provided outstanding service on my 2025 Kia Sorento. They kept me informed at every stage, worked seamlessly with my insurance, and identified additional damage that needed repair. The car was returned in excellent condition and has been perfect since. Prompt, clear, and professional throughout — a well-deserved 10/10.

Customer Service - 5.0/5.0 -

Gerry, Katie, and the team provided outstanding service on my 2025 Kia Sorento. They kept me informed at every stage, worked seamlessly with my insurance, and identified additional damage that needed repair. The car was returned in excellent condition and has been perfect since. Prompt, clear, and professional throughout — a well-deserved 10/10.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent work team, thank you.

Likely to Recommend - 5.0/5.0 -

Absolutely

Repair Quality - 5.0/5.0 -

Complete satisfaction, excellent work.

Customer Service - 5.0/5.0 -

Super nice and personable.

Returned Clean