CARSTAR Auto World Collision

4.7 (3,880reviews)
96%
1100 San Mateo Avenue,  South San Francisco,  CA  94080
Bot
Shop AssistantSparkles

In operation 18 years, 9 years at this location.

At Auto World Collision, we specialize in using state-of-the-art equipment, including a laser-precision frame machine and a modern airflow supply paint booth, for superior auto collision repair service. Our auto body shop performs collision repair on a variety of vehicle makes and models, including Tesla, Subaru, Volkswagen, Audi and more. Our proactive collision repair process, combined with over 20 years of service expertise, and now three locations makes us one of the best choices in South San Francisco and the Bay Area for your car body repair needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
  • Tagalog
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
Honda
Hyundai
I-Car
Jeep
Ram
Rivian Fleet – Vans
Tesla
Volkswagen

Reviews (3,880)

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Repair Quality

Customer Service

Perfect customer service. They were able to accommodate my schedule. Car was completed before leaving on a two weeks vacation.

My Experience

There is a part that we found in the back of the car. We will follow up with you next week. Thanks.

Likely to Recommend

Repair Quality

Wonderful work. The care looks great. Lupe kept us up to date throughout the process.

Customer Service

My Experience

Great customer service, sending updates of the process a to top it all they finished ahead of schedule kudos

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Returned Clean

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Customer Service

Chris was great to work with. He explained everything clearly and kept me updated. I dropped my car off on Monday and had it back by Friday, just in time for my weekend trip. I’d definitely come back to CARSTAR for any future repairs.

My Experience

CarStar provides excellent service from the beginning to the end of repair process to the end. They provide continuous updates throughout.

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Repair Quality

Customer Service

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I hope we dont have to go to shops due to negligent drivers again, but if I'll happily recommend this shop to friends and family.

Repair Quality

From the first day of leaving the car at the shop, the team was quick, concise and understanding of the worries I had. The teardown cleared out suspicions of damages and cleared my head of any worries. Chris and his team cared for the car and went above what tlwas asked of them to make sure my Supra made it back to me feeling like nothing had happened. Although the record is tainted, I know they handled the car with the best care they can offer. Thanks again Chris.

Customer Service

Chris, Kim, everyone I had the pleasure of speaking to were friendly and I knew they'd take care of my worries.

Returned Clean

My Experience

I would very likely recommend Carstar to anyone needing repair services. This is our second time using their services, and both experiences have been excellent. The repairs were completed within two days, and the communication throughout the process was clear, timely, and professional. The staff kept us informed every step of the way, making the entire experience smooth and stress-free. We truly appreciate the efficiency and quality of service and would not hesitate to return in the future.

Likely to Recommend

I would very likely recommend the repair facility to family and friends. This is our second time using their services, and both experiences have been excellent. The repairs were completed within two days, and the communication throughout the process was clear, timely, and professional. The staff kept us informed every step of the way, making the entire experience smooth and stress-free. We truly appreciate their efficiency and quality of service and would not hesitate to return in the future.

Repair Quality

Customer Service

My Experience

Excelente service

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De acuerdo

Repair Quality

Todo bien

Customer Service

My Experience

Repairs look great. Excellent communication throughout.

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Returned Clean

My Experience

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Gerry was super thorough, responsive and professional from the estimate to the completion of repairs. The collision department did an excellent job too and my car looks new again. Thanks to the office staff as well. Wonderful people.

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They have a good ethic they know what they are doing.

Repair Quality

My car looks like nothing happened and ready to go back to the road.

Customer Service

Satisfied. Very accurate in the repair time.

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poor communication with staff

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My Experience

Very good customer service