CARSTAR Avalon Upland

4.8 (280reviews)
97%
1232 W. 9th St.,  Upland,  CA  91786
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Shop AssistantSparkles

At CARSTAR Avalon Upland, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Upland, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (280)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting excellent workmanship that left vehicles looking brand new. Communication was a standout strength, with customers appreciating daily texts and calls keeping them informed throughout the repair process. Timeliness was frequently celebrated, as repairs were often completed ahead of the estimated date, which customers found especially reassuring. The welcoming, professional, and courteous atmosphere was repeatedly noted as making stressful post-accident experiences feel seamless and care-free. A few customers noted minor paint finishing concerns and one reported a missing personal item, reflecting areas customers feel could be improved.
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"... grateful to CarStar Avalon Upland. They provided me with amazing service from beginning to end. I have never had such a positive experience with ..." Read more
"... friendly, professional, kept me informed, and the quality of the repairs was excellent. My truck looks great again. Thank you for the outstanding service!" Read more
"Great experience. Very happy with my repairs and the team going above and beyond to get original manufacturer parts. Extremely communicated ..." Read more
"... always receiving updates on the status of my car. The work was excellent looked brand new." Read more
"Mainly due to the customer service. Body work looks great, just the paint finishing that is less than desired."
"Kept me updated all the time. They completed repairs earlier than expected. Will definitely use them again."
"I received the car back 10 days early."
"... process. My car looks and drives like new again, and the turnaround time was much faster than I expected. Highly recommend them for anyone who needs reliable ..." Read more
"... on the repair. Their communication was great and they finished the repair on time. 5 star service!" Read more
"... exceptional . The staff kept me up on their progress. They delivered a great product in less time than they estimated." Read more
"... you made the experience much easier to deal with. Your constant communication and courtesy was much appreciated." Read more
"Everything was excellent no complaints about anything they kept me informed about Everything. I would definitely refer people to them. Thank you ..." Read more
"I have to say the shop and the office keeps you updated with everything thats going on and if you have any questions, they ..." Read more
"... with CarStart Avalon! They were super attentive, always kept me informed about what was happening with my car, and really listened to my concerns. Its rare to ..." Read more
"Yes, they kept in touch with me every day."

My Experience

My Experience

Extremely professional, kept in touch, delivered when promised, work is fantastic Thank you for making this inconvenient issue easy to solve Very friendly staff Thanks

My Experience

Excellent service and outstanding restoration. Thank you

Likely to Recommend

Yes I already have recommended to others

Repair Quality

Thanks for giving great service. Constant updates. And easy and detailed communication . Very accommodating

Customer Service

Always available for questions and updates.

Returned Clean

My Experience

Great service and great work

Likely to Recommend

Repair Quality

Customer Service

My Experience

Absolutely amazing experience. Not a single thing I would change!

My Experience

Everyone was so professional and kind and helpful!! Your receptionist is amazingly sweet! My car looks fabulous

Likely to Recommend

Very professional business! Very kind polite staff! My car was done early and looks so great! The work was fantastic The receptionist is beyond nice! She does a great job keeping you updated

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will definitely recommend

Repair Quality

They helped me quickly and made things super easy!! Will definitely recommend.

Customer Service

Super satisfied

Returned Clean

Likely to Recommend

I would recommend over caliber Collison and honestly you should be signatory company for farmers insurance

Repair Quality

Help me what i needed with! Saw a minor issue and fixed it right away on the spot

Customer Service

I think they have really great service management is friendly and willing to go out of their way

Returned Clean

My Experience

Thank you for excellent customer service and quality colision repairs.

My Experience

Very friendly and welcoming staff, very reliable they had my car ready and repaired earlier than expected. Great experience overall.

Likely to Recommend

Repair Quality

Very satisfied, staff is very friendly and helpful. They kept me updated of my repairs and my car looks great! Very professional work all around.

Customer Service

Very friendly and helpful with every question I had along the way.

Returned Clean

My Experience

From the person you have working the front desk, I believe her name is Carmila and Martin, it was possibly some of the best customer service I’ve ever received. Not only were they the friendliest people I’ve ever come across but they are also the reason I would go back there for any car repairs in the future. You guys have an amazing staff. Thank you

Likely to Recommend

Repair Quality

The front desk receptionist and Martin were some of the greatest people to have helped me. They made it so easy and care free, I can’t thank them enough.

Customer Service

My Experience

Great customer service and quick repair!

Likely to Recommend

Repair Quality

Great communication, excellent customer service, and solid work.

Customer Service

Returned Clean

My Experience

Customer service was excellent and the car looked brand new when the body shop finished the job…fantastic work!!!!!!!!

Likely to Recommend

My friend wants them to paint his truck

Repair Quality

Did a beautiful job

Customer Service

The best I could imagine

Returned Clean

Likely to Recommend

Very satisfied

Repair Quality

Totally satisfied with the results

Customer Service

None no complaints about the work everything n everyone was did what to be done n the result was perfect. Thank you again

Likely to Recommend

Repair Quality

No complaints. Excellent communication and customer service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I am very satisfied with the communication and the service provided! Mr. Milton kept me constantly informed about the progress while the car was in the shop.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Professional and expedited service. 100% Satisfied with repair. Thank you

Likely to Recommend

I will refer anybody who asks me about a body shop

Repair Quality

I had a great experience with CARSTAR Avalon Upland. The entire process was smooth from start to finish. The staff was friendly, professional, kept me informed, and the quality of the repairs was excellent. My truck looks great again. Thank you for the outstanding service!

Customer Service

Very professional

Returned Clean