CARSTAR Avalon Upland

4.8 (267reviews)
97%
1232 W. 9th St.,  Upland,  CA  91786
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Shop AssistantSparkles

At CARSTAR Avalon Upland, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Upland, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (267)

Likely to Recommend

Repair Quality

I was completely satisfied with the service from CarStar! Very quick and efficient and communicated with updates.

Customer Service

Amazing customer service!

Likely to Recommend

Repair Quality

I am incredibly grateful to CarStar Avalon Upland. They provided me with amazing service from beginning to end. I have never had such a positive experience with an auto body shop. The check-in experience was easy, quick and they accommodate to all of my needs. They scheduled me an appointment that was convenient for me and the enterprise rental vehicle company was already on site waiting for me with my rental vehicle. The whole experience is seamless. It feels like a 5 star highly rated concierge service, they go above and beyond to make sure that you are comfortable and that you are well taken care of. I’m not exaggerating about their impeccable service. Any concern I had, I gave them a call and they were happy to help me. Their receptionist was even kind enough to remember who I was just by listening to my voice over the phone all other staff is well trained, courteous, and hospitable. They were even extremely kind enough to check on another concern that I had and took the time and were able to give me helpful feedback. They truly understand that their customers are already under stress and tension and therefore they strive to make your overall experience carefree. I can keep going on and on with so many great things about this place. I highly recommended and trust them fully with taking care of one’s vehicle.

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

They made the process seamless from start to finish and went above and beyond to secure and replace an original manufacturers windshield. Did a great job with paint repairs to the front end of my vehicle. They provided outstanding communication from start to finish and accommodated my request to pick up my vehicle a bit late as I was out of town during the repair.

Likely to Recommend

Repair Quality

Great experience. Very happy with my repairs and the team going above and beyond to get original manufacturer parts. Extremely communicated throughout the entire process.

Customer Service

Very friendly, professional, and communicative

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I can’t thank this shop enough for the amazing service! After my accident, I was really stressed about being without a car, but they got me back on the road so quickly. The team was professional, friendly, and kept me updated throughout the whole process. My car looks and drives like new again, and the turnaround time was much faster than I expected. Highly recommend them for anyone who needs reliable and speedy repair work!

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everything was great except I noticed some paint came off my car a little bit.

Customer Service

My Experience

Great customer service. Very accommodating. Wonderful at keeping us updated on the repair status. Amazing team!

Likely to Recommend

Will recommend to all

Repair Quality

Very great customer service and workmanship on my vehicle.

Customer Service

Fantastic

Returned Clean

Likely to Recommend

Repair Quality

Great job and quick I appreciate getting my car back to me so fast. Really loved having the updates. Definitely a 10 but need to see how it does in the future months

Customer Service

Excellent, loved getting the texts and calls updating me every step of the way.

Returned Clean

Likely to Recommend

Repair Quality

Excellent workmanship, very professional, clean pleasant environment.

Customer Service

Kept me well informed, kind and professional

Returned Clean

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Repair Quality

Customer Service

My Experience

Thank you for working on my car. I really appreciate the finishing touches on it. Thank you for cleaning and taking care of everything. I appreciate the shop thank you.

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Repair Quality

Customer Service

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Repair Quality

Truck looks brand new

Customer Service

Returned Clean

My Experience

My Experience

Professional and timely. Would recommend this shop with confidence

Likely to Recommend

Repair Quality

Professional and made repairs in a timely manner.

Customer Service

Returned Clean