CARSTAR Avalon Upland

4.8 (267reviews)
97%
1232 W. 9th St.,  Upland,  CA  91786
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Shop AssistantSparkles

At CARSTAR Avalon Upland, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Upland, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterpriseยฎ
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (267)

Likely to Recommend

I'm coming back for other things that are needed

Repair Quality

5 star job

Customer Service

Kept your word from start to finish also kept me updated on the process

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Kept me well updated and made my repairs in a very timely manner!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was well organized I appreciate the communication and updates on the car ! The car looks like new, overall great customer service !!

Likely to Recommend

Repair Quality

You did a great job! I really appreciate being kept informed about progress. It allowed me to plan around the repairs and made in very easy to arrange my schedule.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job fixing my car and they my car finished within 5 days

Customer Service

Returned Clean

My Experience

Thank you for doing a great job! Thank you for keeping us updated during our repairs! Thank you for treating us with courtesy and respect, unfortunately a lost art in today's world.

My Experience

From the initial phone call until I drove off the lot, my expectations were exceeded at every stage. The staff are so helpful and their words and actions were so reassuring. The work performed was excellent and completed faster than estimated.

Likely to Recommend

Repair Quality

Extremely satisfied. My car looks like new. The team was extraordinary.

Customer Service

This team is 10+

Returned Clean

My Experience

Camellia and Robert were so helpful. Iโ€™m so glad I went to Carstar. My car was in perfect shape!!

My Experience

Amazing team, so good with communication and keeping me updated and just overall sweet and compassionate team all around

Likely to Recommend

Super friendly and so trustworthy would 100% recommend

Repair Quality

Super Amazing team, made me feel comfortable with leaving my car and super trustworthy and gave me so much reassurance that I can trust them and really good with updates

Customer Service

Amazing customer service super nice and welcoming

Returned Clean

My Experience

The service was exceptional from the moment I brought my car into to the time I picked it up! The professional service provided by Robert Black, Camellia, and all the pros behind the scenes! Their attention to detail, their genuine care for me and my car. Their follow through keeping me informed at every phase of the process, exceptional! When you are dealing with an already stressful situation and to have this level of service was truly an unexpected surprise! Thank you Avalon Carstar!!

My Experience

Staff was great to work with. My vehicle came out great. I Would highly recommend to anyone looking for great results! ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ

My Experience

Entire process and staff were excellent. Appreciated that you kept me informed every step of the way, and were even able to complete the job ahead of time. Kudos to all at Carstar!

Likely to Recommend

I would tell anyone who needs collision work done to go HERE. These guys/girls are great.

Repair Quality

The service was great. Everyone that works there are very nice. I got my car fixed there after a crash and everyone from the front desk to the back lot were all amazing. Robert kept me informed the whole process. I would hate to get in another accident, but if I did, I would bring it back to them in a heartbeat. The work was amazing.

Customer Service

Returned Clean

My Experience

All of your people were so very helpful your front desk person made me feel so at ease I plan to tell others about your company โ˜บ๏ธ Thank you so very much. Have a wonderful day and a HAPPY 4TH of JULY. PS I'm so happy to have my car ๐Ÿš— back thanks again for taking great care of my car I was worried and stressed out ๐Ÿ˜ž. Again thank you.

My Experience

The best customer service from the moment to m you walk in to the moment you walk out.

My Experience

Friendly and timely service. I am impressed by the level of skill that was demonstrated to make my van look good as new. My van was even detailed inside and out, which was icing on the cake. Thank you for your awesome service.

Likely to Recommend

Very likely

Repair Quality

Great customer service

Customer Service

Outstanding

Returned Clean

Likely to Recommend

Repair Quality

Car came out looking better than new. I was pleasantly surprised and Carstar exceeded my expectations. The communication via phone call and text messages were an excellent method of updating me along the way. I would absolutely recommend Carstar Avalon to my friends and family!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean