CARSTAR Black Hills Autobody - Pcg

4.8 (88reviews)
97%
951 Black Hills Dr,  Cottonwood,  AZ  86326
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Shop AssistantSparkles

In operation 21 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Black Hills can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Black Hills claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (88)

Likely to Recommend

Repair Quality

Should have an "11" to choose! Outstanding in all respects.

Customer Service

Returned Clean

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Repair Quality

Awsome repair. I've done bodywork and this was perfect.

Customer Service

Great people to work with. Friendly.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amazing team with great communication. Easy to work with, worked with our insurance and just made it super easy on us! Highly recommend!!

Likely to Recommend

Repair Quality

Quick, easy communication and friendly staff! Great job on my SUV!

Customer Service

Great friendly team

Returned Clean

Likely to Recommend

Very satisfied with the service and how I was treated.

Repair Quality

The scrape and dent area are completely unnoticeable, and the car was returned to me looking brand new.

Customer Service

I was afraid I would not have the car back before closing on the final day of repairs. I wanted to have the car to drive to the airport the next day to pick up my sister. Dawn stayed late after Carstar’s closing in order to pick me up at the rental car place and take me back to Carstar to retrieve my car. I was so surprised and grateful! It meant I had my own car back and could enjoy my sister’s visit! Thank you, Dawn, and thank you Carstar!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Satisfactory good thank you.

Repair Quality

Looks Good, no complaints, 💯

Customer Service

Returned Clean

Likely to Recommend

The car looked like new

Repair Quality

This would have been 10. However getting the wrong part in first caused a delay. Thus I encountered more cost for car rental. The work you did was excellent. The staff was great. Thank you.

Customer Service

Customer service was great. Kept me informed

My Experience

The alignment in the trunk was not aligned correctly. One side had a big gap and the other was to tight. The Nissan sticker on the truck was full of air bubbles. The area they worked on was not “properly cleaned” full of metal. I can tell that the headlights were not changed like they said that they were. There are scratches that were there before.

Likely to Recommend

Repair Quality

The repair to my vehicle was completed quickly and professionally. The repair appears flawless; I am very pleased with the final product. Carstar kept me informed on the progress of the repair with regular text messages. There were no surprises or substantial delays. The service provided and the final product was excellent!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks! I was completely satisfied with the Carstar experience. Very professional team and treated my vehicle with care. Top notch service! Highly recommended to anyone who needs body work done!

Likely to Recommend

Would highly recommend Carstar to anyone who inquired about vehicle repair shops.

Repair Quality

I was very pleased with the way Carstar handled my truck repair. Very professional and friendly staff treated my vehicle with care and fixed my bumper to restore it back to new condition. Even though my truck was a discontinued model, they found the correct party to install. Very pleased with Carstar’s work and they even washed my vehicle inside and out when the repair was done. This is a top notch facility who will treat your vehicle with care and respect. 10 stars and highly recommended. Thanks Carstar!

Customer Service

Friendly professional staff who’s very knowledgeable on everything regarding your vehicle.

Returned Clean

Likely to Recommend

Very satisfied

Repair Quality

Customer Service

From the sales person to the driver who drove me home and drove me back A+

Returned Clean

My Experience

They were terrific to work with, handled everything and the car looks great!

Likely to Recommend

Repair Quality

Professional in all aspects of the repair process

Customer Service

Professional and thoughtful customer care

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service.

Customer Service

Dawn was wonderful.

Returned Clean

Likely to Recommend

Repair Quality

Very happy with the repair.

Customer Service

Friendly atmosphere.

Returned Clean