CARSTAR Sedona - Pcg

5.0 (92reviews)
100%
2275 Shelby Dr,  Sedona,  AZ  86336
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Shop AssistantSparkles

In operation 21 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Sedona can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Sedona claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (92)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and genuine care throughout the repair process. Communication stands out as a key strength, with customers appreciating regular texts, calls, and updates keeping them informed every step of the way. Timeliness is frequently highlighted, including vehicles being returned ahead of schedule. Customers also express pleasant surprise at complimentary vehicle cleaning upon pickup. A few customers noted minor delays, often attributed to external factors like parts availability or insurance, rather than the shop itself. Overall, the sentiment is overwhelmingly positive, with many customers enthusiastically recommending the shop to friends and family.
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"You made the process easy and did a spectacular job"
"... both me and the car. The car beautifully repaired. Excellent service and craftsmanship. 5 Stars! 🌟🌟🌟🌟🌟" Read more
"Carstar' is THE BEST! Everyone is pleasant, professional, and they always do a GREAT JOB for a fair price!"
"Care and consideration every step of the repair! Excellent!"
"Excellent work. Professional, courteous and friendly staff in office and in the work spaces. Great communication maintained. ..." Read more
"Earlier than promised. Washed beautifully! Repairs were perfect and reasonably priced."
"... looks great and the employees were wonderful. And they returned the car a day early - all spotless, of course" Read more
"... the work spaces. Great communication maintained. Got done sooner than estimated." Read more
"Exactly on time even when they added something extra that wasnt expected."
"... said the car would be ready on the July 22 however it wasn't fully ready until July 24." Read more
"They kept in contact on a regular asis - texts and calls. We were very pleased with the repairs."
"They were good about sending me emails sometimes texts."
"The staff at Carstar did a great job. They sent me daily updates, sometimes twice a day! They were courteous, knowledgeable and answered all ..." Read more
"The problem was fixed with excellent communication and everyone was professional with a sense of humor. What more could a customer ..." Read more
"Amazing service, communication and results!!!"

My Experience

Excellent customer service, good communication

My Experience

High quality work. Friendly staff. Quote was right on the money. Kudos

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Awesome 👍🙏🙌

Likely to Recommend

Repair Quality

From the initial consultation to the completed product, they were professional and provided superior service. Definitely would use them again…

Customer Service

Returned Clean

My Experience

The team is friendly, professional, knowledgeable, and efficient. I am very happy with what they did for my car repair.

My Experience

Great job, and thank CARSTAR for keeping me advised on the vehicle’s repair process. Jordan was excellent and we love the repair job.

Likely to Recommend

Repair Quality

We visited CarStar in Sedona for the 2nd time for some cosmetic body work of our choice to our vehicle. They do an excellent job and we are thrilled with to their work . When ever we need cosmetic work down or major body work done on any of our vehicles, carstar will always be our number 1 choice to do the work. Thank you all wry much.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Everything went easily. It was convenient, reasonable efficient with great customer service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Jacob was a pleasure to work with. And they did a fantastic job with the repairs. I highly recommend them!

Customer Service

Returned Clean

Likely to Recommend

I will for sure

Repair Quality

Amazing work staff my car looks beautiful thank you

Customer Service

100% satisfied

Returned Clean

Likely to Recommend

My neighbor is having her vehicle repaired at CarStar based on my recommendation & those of other satisfied customers.

Repair Quality

Excellent service. My vehicle looks & drives like new. Great warranty on repairs, too.

Customer Service

CarStar did a great job repairing my vehicle. They kept me informed of insurance authorizing repair & progress of work & found a hidden problem that was corrected before delivering the vehicle back to me. I’m very pleased with their work. My vehicle looks & drives good as new!

Returned Clean

My Experience

Job well done

Likely to Recommend

Repair Quality

Excellent job

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

In general very happy. Specifically the door repair may be a problem for me because the car is leased and you can still see damage.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Carstar did an exceptional job in repairing my Honda. Jacob was extremely helpful, as were the rest of the staff. It was a pleasure to work with Carstar in Sedona. I would highly recommend Carstar. My vehicle looks brand new.

Customer Service

Great job.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Excellent job

Customer Service

Returned Clean

My Experience

ll the folks there are really helpful and pleasant to talk to. They quickly diagnosed the problem and told me what needed to be done and how much it would cost. Very nice knowledgeable team that makes me feel my car will be taken care of.

Likely to Recommend

Repair Quality

Amazing quality service from start to finish beautiful work

Customer Service

Returned Clean

My Experience

You cleaned my Jeep I side and out. Nice touch. Like the icing on the cake. Justin is great. Very professional and courteous. Thank you for an awesome job!