Kaizen - Camp Verde

4.9 (574reviews)
98%
1900 N Moon Rise Dr,  Camp Verde,  AZ  86322

In operation 13 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car

Reviews (574)

Customers say
Overall Customer Satisfaction
Customers consistently praise Kaizen Collision Center for its outstanding service quality, seamless communication, and timely repairs. Many highlight the team's professionalism, friendliness, and willingness to go above and beyond, including assisting with insurance coordination and providing transportation. Repair quality receives high marks, with numerous customers noting their vehicles looked brand new or better than expected. Regular progress updates throughout the repair process are frequently commended as exceptional and stress-free. A few customers noted areas for improvement directly from their comments, including delays in parts availability, incomplete repairs requiring return visits, vehicle cleanliness upon pickup, a credit card surcharge fee, and occasional paint color match concerns. Overall, the vast majority of customers express strong satisfaction and enthusiastically recommend Kaizen to others.
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"This was a difficult paint to repair on a upscale vehicle and it is perfect! I give them a 10"
"My car looks beautiful! It honestly looks as good, if not actually BETTER than the day I bought it! I couldnt be happier. Thank-you!"
"Outstanding service with exceptional paint and bodywork. True pros at this facility"
"They did an amazing job on our car, and they kept us in the loop with regular updates ..." Read more
"The work was not properly finished, as it was missing some screws, clips, and other fasteners needed for correct installation of the replaced parts. I ..." Read more
"Their communication is outstanding"
"They were so professional and kept me updated every step of the way Ive never had customer service quite like that"
"They are very good at communicating and keeping us informed, thats unusual these days! Then they did exactly ..." Read more
"Concerns about having incorrect contact information early on"

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Returned Clean

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Excellent customer service. Josiah made the process less stressful, and the repairs were completed ahead of schedule with quality results

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See previous comment

Returned Clean

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Fast turn around and zero problems.

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My Experience

So grateful for their professionalism in repairing my vehicle! They were kind and dealt with my insurance. Thank you

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Great customer service and follow up.

Returned Clean

My Experience

Josiah was very professional and courteous.

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My Experience

Nicely done. Looks like a new car again.

My Experience

The job took a little longer than I expected. But the end product is of a very high quality

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Repair Quality

Took longer than I expected, however, I am very pleased with the end result!!

Customer Service

took longer than I expected, but very pleased with the end result!!

Returned Clean

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Saved my truck I will forever be greatful.

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My Experience

Thanks!

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Great customer service, sent regular updates, vehicle was done ahead of anticipated schedule! Vehicle looks great & paint was a perfect match. Happy on all accounts! Thank you

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Returned Clean

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Good job!

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Returned Clean

My Experience

The entire team was great, and my car got finished in a timely manner.

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Great job as always.

Customer Service

Great job as always, I wouldn't go anywhere else. Thanks to Josiah and the rest of the Kaizen team

Returned Clean

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Returned Clean

My Experience

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They did an amazing job on our car, and they kept us in the loop with regular updates on how things were going. The work was spot on. We’re so happy with the service!

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