Kaizen - Camp Verde

4.9 (549reviews)

97%

(928) 567-7270

1900 N Moon Rise Dr, Camp Verde, AZ 86322

97%

1900 N Moon Rise Dr
Camp Verde, AZ 86322

Get Directions Website Email

About Kaizen - Camp Verde

1900 N Moon Rise Dr
Camp Verde, AZ 86322

Get Directions Website Email

In operation 13 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	8:00 am - 12:30 pm

* Holiday hours may differ.

I-Car

Call

Website

Reviews (549)

Sort By:
Newest
Rating

487 Customers Rated

5 Stars

77% Complete

(423)
4 Stars

6.6% Complete

(36)
3 Stars

1.3% Complete

(7)
2 Stars

2.6% Complete

(14)
1 Star

0.4% Complete

(2)
< 1 Star

0.9% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, seamless communication, and timely repairs. Many highlight the team's professionalism, friendliness, and willingness to go above and beyond, including assisting with insurance coordination and providing transportation. Repair quality is frequently described as flawless, with vehicles returned looking brand new. Customers appreciate being kept informed throughout every step of the process. A few customers noted areas for improvement directly in their feedback, including occasional delays due to parts availability, a credit card surcharge fee, minor finishing oversights such as missing fasteners or trim pieces, and isolated cleanliness concerns upon vehicle return.

Select to learn more

Service Quality
Timeliness
Communication

"This was a difficult paint to repair on a upscale vehicle and it is perfect! I give them a 10"

"Professional service with OUTSTANDING workmanship at a fair price. Provided excellent communication regarding parts ..." Read more

"Best customer service Ive ever received from a body shop. They were kind, attentive, and kept me in the know."

"... American business like this. I love the promptness, the excellent workmanship, and the genuine customer service. Thank you!" Read more

"Did a great job. Looks like nothing happened."

"Great job, fast service!"

"No issues whatsoever, my vehicle was actually done sooner than estimated. Everyone I encountered was very professional and ..." Read more

"Delivered on everything promised, provided updates and completed job in timely manner."

"Their communication is outstanding"

"They were so professional and kept me updated every step of the way Ive never had customer service quite like that"

"The service from the first call was seamless. I will definitely recommend them to friends and ..." Read more

"They are very good at communicating and keeping us informed, thats unusual these days! Then they did exactly ..." Read more

"... vehicle. I appreciate the honesty of your staff. Even communication skills were excellent. I'll never take my car anywhere else again." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"This was a difficult paint to repair on a upscale vehicle and it is perfect! I give them a 10"

"Professional service with OUTSTANDING workmanship at a fair price. Provided excellent communication regarding parts ..." Read more

"Best customer service Ive ever received from a body shop. They were kind, attentive, and kept me in the know."

"... American business like this. I love the promptness, the excellent workmanship, and the genuine customer service. Thank you!" Read more

"Did a great job. Looks like nothing happened."

"Great job, fast service!"

"No issues whatsoever, my vehicle was actually done sooner than estimated. Everyone I encountered was very professional and ..." Read more

"Delivered on everything promised, provided updates and completed job in timely manner."

"Their communication is outstanding"

"They were so professional and kept me updated every step of the way Ive never had customer service quite like that"

"The service from the first call was seamless. I will definitely recommend them to friends and ..." Read more

"They are very good at communicating and keeping us informed, thats unusual these days! Then they did exactly ..." Read more

"... vehicle. I appreciate the honesty of your staff. Even communication skills were excellent. I'll never take my car anywhere else again." Read more

Theresa (Hyundai owner) reviewed 8/3/26

Kaizen is fantastic! My car looks new again! I recommend them to anyone that needs repair work on their car!

Marsha (Toyota owner) reviewed 8/3/26

Beautiful work, delivered on time as always!

Monica is the best (and part of the reason I always return to Kaisen!

Monique (Ford owner) reviewed 8/3/26

Mark (Chevrolet owner) reviewed 7/30/26

Marisol (Toyota owner) reviewed 7/30/26

Peter (Chevrolet owner) reviewed 7/30/26

Dent repaired in very difficult panel of my beautiful blue truck ,Fixed it like it never happened ,Thank you

Monica (Lexus owner) reviewed 7/29/26

Ron (Hyundai owner) reviewed 7/22/26

Branda (Chevrolet owner) reviewed 7/22/26

Erika (Kia owner) reviewed 7/20/26

Robin (Toyota owner) reviewed 7/18/26

Absolutely!!

It looks great so far everything‘s working well so we’ll keep you posted. Thank you kindly

Great doing business! Took great care of all our needs and communication was top notch! Do not hesitate to use them. They did a beautiful job on our vehicle and we will be using them again in the future…… God forbid.😉

Bob (Ford owner) reviewed 7/16/26

great service, professional work

great

Jeran (Ford owner) reviewed 7/9/26

The team was great.

Thea (Hyundai owner) reviewed 7/9/26

Shanen was great and kept me up to date every step of the way, despite my lack of knowledge about anything he was saying.

10/10 great people there.

Jane (RAM owner) reviewed 7/9/26

Great job, fast service!

Jennifer (Toyota owner) reviewed 6/30/26

Everyone there was amazing, car turned out great, and they went above and beyond just general service. Josiah even gave me a ride back to my house after I dropped off my vehicle for repairs, and double checked that I had a ride to get back to pick up my car when it was done. The repairs went super fast and they worked with my insurance company for an effortless ordeal. Super grateful for their kindness and I will definitely recommend them in the future!

Gerardo (Chevrolet owner) reviewed 6/29/26

Kristin (Ford owner) reviewed 6/24/26

Shanen and the whole office were so nice and helpful! Monica was SO KIND to take me to Enterprise to get my rental. 5 star service!

John (Nissan owner) reviewed 6/22/26

no issue recommending them

Staff was helpful guiding me thru the process

Tracey (GMC owner) reviewed 6/18/26

Thanks for getting it done and it looks great.

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view more shops in: Camp Verde | 86322

You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Kaizen - Camp Verde

About Kaizen - Camp Verde

Reviews (549)

487 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?