CARSTAR Bloomington North
In operation 50 years, 44 years at this location.
Carstar Bloomington North (formerly Twin City Auto Body) is part of the Minor Details Automotive Group. Minor Details Automotive Group was a creation from Jason And Erika Zerwas and we continue to serve MN with a family owned and locally operated company. Adding the Carstar Brand gives us the opportunity to serve our customers better with national recognition within the Auto Body/Collision Industry.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I did no it was going to take as long as it did but Josh was so patience with me. I love the services that the team gives.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
By all means . I would definitely recommend Car Star repairs in Bloomington MN
Repair Quality - 5.0/5.0 -
Actually I would say 10+++++++x Everyone was professional and personable. They kept me updated and gave me information that helped me make good decisions about the type of replacement parts that were needed. Owner tool me outside by the car and let me know what was visibly needed and that once they took off the fender and could see inside that other parts may be needed. Also let me know that they might have to wait on parts that could be delayed. All very thorough Really happy with the results of their work We used the previous company that had their car repair business in the same locations. They had set a high standard for their costumer service and repairs. I put Car Star in Bloomington MN in the same position. Excellent people and excellent service.
Customer Service - 5.0/5.0 -
Same as mentioned in the previous answer box
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very kind with explaining why my car wasn’t safe to drive and would be best to total it.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent Customer service! Shoutout to Justin and Josh. Fantastic customer skills. Will highly recommend
My Experience - 5.0/5.0 -
Very friendly staff
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Still having issue with front passenger seatbelt alarm. May not be related to accident but it started right after the accident. CARSTAR claimed they couldn’t make the alarm go off but it’s a problem anytime the passenger seat is empty. Will have to check with dealer.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Great customer service
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
The work that was done looks great but there were clips missing from the bumper when I picked it up. I was told the repairs would take longer because they were waiting on clips to come. I was told it should be ready by Friday but because they needed to order clips it wouldnt be ready till the following Tuesday. So I ultimately had to pay more for a car rental because I was waiting on clips that where not all there when I was given back my car.
Customer Service - 2.5/5.0 -
The men who worked their were helpful and friendly but the communication lacked. I was left in the dark about repairs unless I called to check in on the status of the vehicle. I was told multiple times they would call me back with an update and I almost always ended up having to call them to check in about the car.
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice job, a long wait for parts, but not the fault of Car Star.
Customer Service - 5.0/5.0 -
Very friendly staff.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Body work looks great.
Repair Quality - 4.5/5.0 -
Very customer-centric business, but it took a longggggg time for the car to be repaired.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff were amazing and friendly! Walked me every step of the way.
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciated your keeping me informed thru a difficult process with All State. Thankfully they finally agreed. The car looks great. I am hoping I won’t have a problem getting reimbursed thru them for all the extra days.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
although it took too long the car looks great thank you for persevering with Allstate
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Only had one issue with the wrong headlight being installed. Problem was resolved.