CARSTAR Bloomington North
In operation 50 years, 44 years at this location.
Carstar Bloomington North (formerly Twin City Auto Body) is part of the Minor Details Automotive Group. Minor Details Automotive Group was a creation from Jason And Erika Zerwas and we continue to serve MN with a family owned and locally operated company. Adding the Carstar Brand gives us the opportunity to serve our customers better with national recognition within the Auto Body/Collision Industry.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication, excellent professional service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
After picking up my car we inquired about having some scratches/scuff marks on the hood of my spouse’s car treated and we left her car there for a day for that. We were happy with what the technicians were able to do to improve the appearance.
Repair Quality - 4.5/5.0 -
I appreciated the updates to the extensive car repair that took six weeks due to hail damage. After that much time had past I along with the restored body I almost didn’t recognize my car. I was relieved when the repairs were finished and I have the car back. Unfortunately the window wash didn’t work so I will be returning for that to be hooked up this Friday.
Customer Service - 5.0/5.0 -
The claims adjustor was friendly and kept me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brian was a great help and kept me informed on my vehicle progress. Vehicle was also done early just a great experience from start to finish
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff were great at communicating the progress on the work, worked with my insurance company to take advantage of all I was entitled to; and made my 9 yr old car look like new after very rough handling by car thieves! Great Job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication. Great work on my car.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, great communication and great craftsmanship! This is our second car that they have repaired for us. Hopefully we won’t get in another car accident. But, if we do, we definitely return to CARSTAR
Customer Service - 5.0/5.0 -
I really appreciated the communication. They kept in contact with me to let me know the progress on my car and when it would be ready.
My Experience - 5.0/5.0 -
Excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Depends on what repairs are needed.
Repair Quality - 3.5/5.0 -
It took a full month for the repairs to be completed. I still had to pay $552 to Enterprise Car Rental. I even had $30 per day rental reimbursement and still paid $552. I would like to have you reimburse me for some of this expense.
Customer Service - 4.0/5.0 -
Justin was good to keep me updated about the status of my repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Satisfied with repairs and time line for sure.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I think the time estimates could be better. I realize there are supply chain issues, but it seems a bit long for two months to schedule an appointment and two+ weeks to complete the repair.
Likely to Recommend - 5.0/5.0 -
Actually, because of location, it seems unlikely.
Repair Quality - 5.0/5.0 -
I thought I already answered this survey.
Customer Service - 5.0/5.0 -
The people were friendly. I do wish things could have been completed more quickly.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very hands on with keeping me informed on the progress of my vehicle
Customer Service - 5.0/5.0 -
From beginning to the end I was greeted with nothing but respect, patience, and kindness
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job 👍
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Good job