CARSTAR Certified Collision

4.9 (558reviews)
100%
3733 North Peachtree Road,  Chamblee,  GA  30341
Bot
Shop AssistantSparkles

In operation 16 years, 7 years at this location.

At CARSTAR Certified Collision, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Chamblee, GA provides dent repair, dent removal, storm damage repair and other services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (558)

Likely to Recommend

Repair Quality

Very good

Customer Service

Returned Clean

My Experience

Lovely people to work with and took great care of an old lady. Car was so clean inside when I picked it up I thought it wasn’t my car. 😁. Would recommend y’all to anyone

Likely to Recommend

Repair Quality

Looks like OEM condition.

Customer Service

Eryn was very helpful throughout the entire process. She was highly communicative, offered clarity on next steps consistently, and was very easy to work with.

Returned Clean

Likely to Recommend

Repair Quality

Poor quality of service from mechanics point of view, poor communication from the mechanics, no quality check before delivering the product. Amber provided great customer service in the end, with good communication and helping to setup for rental car. She even gave her own new vehicle to help them perform a quality check. Though I was not happy with the other customer service representative who worked with Amber as she was initially rude. Overall I was disappointed as it caused a lot of inconvenience.

Customer Service

Poor quality of service from mechanics point of view, poor communication from the mechanics, no quality check before delivering the product. Amber provided great customer service in the end, with good communication and helping to setup for rental car. She even gave her own new vehicle to help them perform a quality check. Though I was not happy with the other customer service representative who worked with Amber as she was initially rude. Overall I was disappointed as it caused a lot of inconvenience.

Returned Clean

Likely to Recommend

Repair Quality

Repairs were completed on time and Great customer service

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Ease of doing business and meeting commitments is key. Prompt notification of any delays (e.g., additional parts needed that couldn't be identified before teardown), was excellent. Quality is outstanding. I would definitely recommend CARSTAR to anyone who would listen!

Repair Quality

Repair was perfect. Looks like new.

Customer Service

I would rate a 10, but after initially paying a deposit, you were just a bit slow to apprise me of status.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Exception delivery time !!!!! Exception delivery time!!!!! Exception delivery time!!

Repair Quality

Everything was repaired with upmost details. My front tag was kept, it was so thoughtful!

Customer Service

Service was exceptional . GM came out office extending gratitude for choosing the shop!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you

Likely to Recommend

Repair Quality

Great service and great people. We have used the several times for many cars and they are always professional and fix the car right the first time.

Customer Service

My Experience

My Experience

very friendly and supportive staff- a real p Easier to deal with. They exceeded my expectations

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Enterprise just called me that the rental car (whose keys were given to CARSTAR staff) was never returned as promised by CARSTAR???????????

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very high quality workmanship - provided regular updates during the work. Highly recommended

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean