CARSTAR Certified Collision
In operation 16 years, 7 years at this location.
At CARSTAR Certified Collision, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Chamblee, GA provides dent repair, dent removal, storm damage repair and other services.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
A great job. The car rides great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great staff thank u
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Receptionist Woman was the Best! Beyond Helpful and Friendly, She Needs a Promotion!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciated the updates and responsiveness of the team. Very impressed with the repair and appreciate the help getting my car back to mint condition.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly. I loved the text message updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great repairs on tailgate, high quality job.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle was fixed even better than the original status, the staff were very nice, considerate and helpful, Andrew is the man you should be reaching out to!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I did already
Repair Quality - 4.5/5.0 -
Overall very good. Only a Minor issue, will be fixed n week.
Customer Service - 5.0/5.0 -
Everyone was great!
Returned Clean
Likely to Recommend - 0.5/5.0 -
This was definitely not the quality I would expect when handing over my Audi to a "certified" repair shop (which was contracted with State Farm, my insurance carrier, who was handling the claim from the accident). The obviously shoddy paint job, which even my untrained eye could see, made me suspicious about the quality of the rest of the repairs, and I question whether it is even safe to drive at this point. I brought the car to a mechanic we know and trust for evaluation and I will need to have much of the work re-done, possibly at my expense. I am very dissatisfied. The only thing positive I can say about my experience is that the staff was very pleasant.
Repair Quality - 1.0/5.0 -
Several things were not done well or at all. Paint job was sub-obtimal on right front fender and right front door - streaks are visible and it is rough "fisheye" on the door. Even my untrained eye can see this. This will need to be re-painted. The alignment is off, even though we were told it was done. This is particularly concerning, since the undercarriage of the vehicle was damaged in the impact. The Park Assist system, including camera was left unplugged and therefore inoperable, and the tow-assist tool from the spare tire area in the trunk was left on the floor in the back seat area (why was it even removed??).
Customer Service - 1.5/5.0 -
The car was in the shop for a month. Each time I called, I was put on hold for a long time, and then given a standard response, such as "we're waiting for parts" or "it will be done by ___ day". It ended up taking far longer than expected. Even on the day I was told to pick up the car, I had to wait at the shop for over an hour while they finished up checking the A/C. And then they had a difficult time getting my car out of their back lot because several inoperable vehicles were blocking the exit!
Returned Clean
My Experience - 5.0/5.0 -
Staff was very friendly. I liked that I got daily update and progress of my vehicle through txt. Repairs were done in a timely fashion.
Likely to Recommend - 5.0/5.0 -
Great service
Repair Quality - 5.0/5.0 -
Great service and friendly staff
Customer Service - 5.0/5.0 -
Friendly and professional staff
Returned Clean
My Experience - 5.0/5.0 -
The team kept me informed every step of the way throughout the repair process. My vehicle was returned clean inside and out. I would recommend CARSTAR to anyone in need of autobody work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the services provided.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend with complete confidence.
Repair Quality - 5.0/5.0 -
Our experience with Car Star was professional start to finish. Andrew did a thorough inspection, gave an accurate estimate and the work was finished promptly in the timeframe anticipated. Although we found one slightly cheaper estimate, we decided to go with CarStar and we’re glad we did! The results look like it just rolled out of the factory. In fact it inspired us to get an estimate on another vehicle to get it looking like new as well.
Customer Service - 5.0/5.0 -
Outstanding customer service- Prompt, efficient, friendly.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team was very quick and the repair was perfect, highly recommend!