CARSTAR City Auto Body

4.9 (1,191reviews)

97%

(805) 581-1671

2150 Agate Court, Simi Valley, CA 93065

97%

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2150 Agate Court
Simi Valley, CA 93065

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About CARSTAR City Auto Body

See Photos

2150 Agate Court
Simi Valley, CA 93065

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 46 years.

At CARSTAR City Auto Body, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Simi Valley, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

Acura

Honda

I-Car

Nissan

Call

Website

Reviews (1,191)

Sort By:
Newest
Rating

1,134 Customers Rated

5 Stars

86.2% Complete

(1027)
4 Stars

6.1% Complete

(73)
3 Stars

1.2% Complete

(14)
2 Stars

0.6% Complete

(7)
1 Star

0.3% Complete

(4)
< 1 Star

0.8% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or even better than before upon pickup. The thoroughness of work, including complimentary detailing, interior cleaning, and paint matching, frequently exceeded expectations. Communication was widely highlighted as a strong point, with customers appreciating regular text, phone, and email updates throughout the repair process. Timeliness was another recurring positive, with numerous customers reporting their vehicles were completed on or ahead of schedule. A few customers noted areas for improvement, including inconsistent follow-up calls, occasional delays, and isolated quality concerns such as missed paint areas or new damages, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... kept me informed throughout the process. They did an excellent job repairing my car, and it looks great. The quality of the work exceeded my expectations. ..." Read more

"The car looks better than I did when I bought it! The great detail job was an unexpected bonus!!!! ..." Read more

"Great friendly service. Fantastic work. I have been taken my vehicles there for decades. They are the best auto body repair business anywhere. ..." Read more

"Unfortunately, I got my truck back in worse condition than I dropped it off and I wasnt even going to leave a review but I continue ..." Read more

"The work was completed on time and at the price quoted. No surprises! They matched paint on a 15 year old vehicle and after ..." Read more

"The work on my car was completed earlier than I expected."

"The work was done well and completed on time."

"Consistently late by 3-4 business days"

"Carstar Auto body repair made my car look new again. They finished when they said they would. I would definitely recommend them."

"Parts ordered,,came in damaged and had to be returned. Took 2 weeks after promised"

"Was kept informed every step of the way. Staff was friendly and knowledgeable"

"The communication was great and the repairs were phenomenal!"

"In person was great, trying to have them call you back or update you was awful"

"... the vehicle to the time you pick it up, there is continuous effective communication from their staff." Read more

"As each promise date was close I had to call. Even the app to inform a customer was not correct. ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... kept me informed throughout the process. They did an excellent job repairing my car, and it looks great. The quality of the work exceeded my expectations. ..." Read more

"The car looks better than I did when I bought it! The great detail job was an unexpected bonus!!!! ..." Read more

"Great friendly service. Fantastic work. I have been taken my vehicles there for decades. They are the best auto body repair business anywhere. ..." Read more

"Unfortunately, I got my truck back in worse condition than I dropped it off and I wasnt even going to leave a review but I continue ..." Read more

"The work was completed on time and at the price quoted. No surprises! They matched paint on a 15 year old vehicle and after ..." Read more

"The work on my car was completed earlier than I expected."

"The work was done well and completed on time."

"Consistently late by 3-4 business days"

"Carstar Auto body repair made my car look new again. They finished when they said they would. I would definitely recommend them."

"Parts ordered,,came in damaged and had to be returned. Took 2 weeks after promised"

"Was kept informed every step of the way. Staff was friendly and knowledgeable"

"The communication was great and the repairs were phenomenal!"

"In person was great, trying to have them call you back or update you was awful"

"... the vehicle to the time you pick it up, there is continuous effective communication from their staff." Read more

"As each promise date was close I had to call. Even the app to inform a customer was not correct. ..." Read more

Brandon (Honda owner) reviewed 9/1/26

What a phenomenal shop. When you enter, either of the front desk women were prompt and helpful. Lance was extremely informative as well. Tony was hands down the jewel of this establishment. He made the entire process seamless and was extremely personable. He helped me with a special request and even had my car detailed for when I picked it up. The repair team did a great job and the paint team exceeded my standards with a perfect match on a tough gray / blue paint. All in all this place does impeccable work and the employees I encountered were even better! The owner is very lucky to be represented by such professional, engaging, knowledgeable, and kind staff. 100/10 business and they really turned an unfortunate situation into a better outcome.

Brooke (Honda owner) reviewed 8/31/26

Ann (Lexus owner) reviewed 8/27/26

Absolutely! What a wonderful experience I had- it made my accident have a happy ending

Such a great shop- with attentive, helpful staff from The front desk to my Guy, that lead me through the process and took care of everything! The body work was excellent and my car was returned spotless…can’t ask for better!!

Excellent Customer Service!!

Karen (Honda owner) reviewed 8/27/26

Michael (Toyota owner) reviewed 8/27/26

I just sent a friend there 2 months ago for a repaint on the front bumper and fog light replacement on his Lexus due to rock chips and broken lens on foglight plus other friends in the past all were extremely happy

Repaint was a 10+

Lance was excellent to deal with and I am a repeat customer so I know the quality of their work.

Colleen (Honda owner) reviewed 8/25/26

Kim (Mazda owner) reviewed 8/24/26

Lucas was good. Front desk could be a little more friendly

Janet (Nissan owner) reviewed 8/24/26

The service was excellent.

Marissa was great and kept me well informed of the progress of the repair👍

Mary Ann (Toyota owner) reviewed 8/21/26

Quality work provided. Also, my car was detailed and was returned very clean.

Great job! Car looks like the accident never happened. Paint matched completely. I was told that the repair would not affect the resale value. I appreciated the workmanship and the friendly service.

Helpful and friendly

Jennifer (Jeep owner) reviewed 8/20/26

Jeremey (Ford owner) reviewed 8/20/26

Kenneth (Lexus owner) reviewed 8/20/26

CS CITY AUTO BODY did a terrific job repairing my Lexus NX. They did a great job repairing my other cars in the past. I would recommend CS CITY AUTO BODY to everyone!

Very nice people, I was treated very nice and did a nice job.

Tiffany (Volkswagen owner) reviewed 8/20/26

Everyone was wonderful! Extremely professional and polite. They routinely kept me informed of the progress of my vehicle. I’m a returning customer and will continue to be if needed.

Kevin (Honda owner) reviewed 8/19/26

Nima (Mercedes-Benz owner) reviewed 8/17/26

Excellent service attention to detail and very satisfied with workmanship.

Helpful and always communicated through the process.

Debra (Toyota owner) reviewed 8/17/26

Karon (Toyota owner) reviewed 8/17/26

Davin (Jeep owner) reviewed 8/17/26

Phil (GMC owner) reviewed 8/17/26

💯 percent satisfied. From start to finish of process!!

A plus plus

Ricardo (Chevrolet owner) reviewed 8/17/26

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

CARSTAR City Auto Body

Get an AI powered repair cost prediction

Schedule an estimate appointment

About CARSTAR City Auto Body

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,191)

1,134 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean