CARSTAR Cockrell's Collision West

4.9 (333reviews)
97%
50 Schillinger Rd N,  Mobile,  AL  36608
Bot
Shop AssistantSparkles

In operation 37 years, 22 years at this location.

If you need auto body repair work in Mobile, you need CARSTAR. Our body shop does the best collision repair in the city. With our high-quality dent repair, we’ve got all you need for an expert auto body repair. At CARSTAR, we provide a full range of auto body repair services, from fixing small dents and scratches to fully restoring your vehicle to its pre-accident state. Whether you’ve been in a collision, experienced storm damage, or simply want to give your car a makeover, we're here to help you get back on the road! Our services feature cutting-edge collision repair technology, highly trained technicians, and exceptional customer service to ensure your complete satisfaction.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (333)

My Experience

I appreciated the good communication about the status of my vehicle. And the vehicle looked good as new after repairs were completed. I will recommend Cockrell’s Body Shop West and will be using them the next time I need body repairs.

My Experience

The courtesy there is very nice fast friendly

Likely to Recommend

Very good customer service

Repair Quality

Very good customer service

Customer Service

very good customer service

Returned Clean

My Experience

Very friendly, professional and price quoted was exact

My Experience

The customer service and communication process throughout was excellent. They also went the extra mile of washing and detailing my vehicle afterwards. I will definitely come back for any repairs.

Likely to Recommend

I would definitely recommend

Repair Quality

They provided great customer service and my vehicle was repaired with care.

Customer Service

Customer service was excellent

Returned Clean

Likely to Recommend

I would highly recommend your shop to friends and family.

Repair Quality

Excellent work and work completed promptly and very good customer service.

Customer Service

Completely satisfied.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am so pleased with the work done on my car! The staff was very knowledgeable and available for any question I had. I have used Cockrell’s before and if need, will use again!

Likely to Recommend

Repair Quality

From the first contact, the staff at Cockrell’s was friendly, walked me through every step, and knowledgable about what needed to be done. The outcome was exactly as I had hoped! I would recommend Cockrell’s to anyone in need of body repair.

Customer Service

The best!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

None

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service. Rachel and Chris made this such and easy process. The repair team did such a beautiful job, and our vehicle was ready for pick up earlier than expected. We would definitely choose Cockrell's again, and will also recommend to family and friends. Thanks again for everything!

Likely to Recommend

Repair Quality

Great service, great work!

Customer Service

Very helpful and friendly

Returned Clean

Likely to Recommend

Repair Quality

Very professional and prompt. My car looks Brand. New. They took good care of us both!

Customer Service

Great work!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

We were greeted when we arrived to pickup our SUV. It was perfect workmanship and the painting was perfect.

Repair Quality

Our vehicle repairs are perfect. The customer service office personal were very special.

Customer Service

Our vehicle repairs are perfect. The customer service office personal were very special.

Returned Clean

Likely to Recommend

We will most definitely recommend this business to family and friends.

Repair Quality

We are very pleased with the level of service that we received from Cockrell’s while our vehicle was being repaired. From the initial visit to pickup, Chris and his staff delivered exceptional service. He was very professional and customer service oriented. He provided timely updates on the vehicle as it was being repaired. His transparency was also appreciated. We highly recommend Cockrell’s for any automotive repairs you need done. If you’re looking for top tier, please check them out.

Customer Service

Mandy provided Excellent customer service from initial visit to pickup!!!

Returned Clean

Likely to Recommend

Repair Quality

Took a little longer than expected

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Super service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone at Cockrell’s made my experience great. It was so smooth and easy. They are informative about every step. I will never go anywhere else to have body work done on any vehicle I own.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean