CARSTAR Collimotive Center

4.2 (775reviews)
82%
2822 N. Forsyth Rd, Suite #101,  Winter Park,  FL  32792
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Shop AssistantSparkles

In operation 35 years.

WE REPAIR ALL MAKES AND MODELS. WE ACCEPT ALL INSURANCE COMPANY CLAIMS. Collimotive Inc. d/b/a Collimotive Carstar Center is a family owned auto repair business that has been in business since 1991. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (775)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's excellent customer service, with staff described as friendly, helpful, professional, and accommodating. The quality of repairs receives high marks, with many noting work that looks better than new and impeccable craftsmanship. Communication stands out as a major strength, with customers appreciating frequent text updates, constant communication throughout the repair process, and transparency. While most repairs are completed on time or even early, some customers experienced delays due to parts availability or scheduling issues. The shop demonstrates commitment to customer satisfaction by going above and beyond to address concerns and ensure quality results.
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"Communication was constant and thorough"
"pictures and updates all the time I was impressed a lot of communication!"
"... process was easy, transparent, and high quality. The communication from Carstar was frequent and super helpful, and the work done on my car was amazingly ..." Read more
"Timely and consistent text updates"
"Great communication!"

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My only complaint would be, I wasn’t kept informed throughout the process.

Customer Service

As I stated before, I would have liked to have been kept up to date on the process. I had to call a few times to see where the repairs were at.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car is back at a different shop. Not satisfied at all. If the mechanic would've listen to me when he asked if I wanted used or new parts, I would've been got my car back. Also, the reason my car is at a different shop is because the alignment machine did not do its job probably. So therefore, I was sent to a different shop and I was told that my insurance has to pay once again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The car looks better than ever!

Customer Service

Customer Service was very helpful and informative.

Returned Clean

My Experience

Tires were switched around thereby throwing the wheel balancing off. Vehicle rattles/vibrate between 60mph to 65mph

My Experience

My Experience

Great work and nice people

Likely to Recommend

Repair Quality

Very Good customer service they called me on the regular informing me of all the steps I recommend this body shop

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional! Orlando was very accommodating and helpful !!!!

Customer Service

Very professional! Orlando was accommodating and very helpful!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I found Carstar through my insurance company and I’m glad I did! They communicated quickly and efficiently. Handled my car with expert care. 10/10 if I have to use them again which I hope I don’t have any other damage I will be going back here!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

If I know anyone in the area because I am not from the Orlando area, I will absolutely recommend this shop to them!

Repair Quality

The team was very fast, attentive and captured an issue that was causing my original problem and helped stop it from happening again!

Customer Service

The customer service was fast, easy and extremely reliable for our vehicle !

Likely to Recommend

Repair Quality

Loos parts on the car

Customer Service

Just that it Took longer that I was told at first.

Returned Clean

Likely to Recommend

Repair Quality

Took way too long like 3 weeks and then my air would not work. It was working when i took it there just fine. My rental would not start after using it for several days It just quit and i had it towed and got another one This took a lot of time away from work as the shop was an hour away

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Great Staff

Likely to Recommend

Repair Quality

Super nice and helpful during my repair. Kept me up to date with updates throughout the job as well!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean