CARSTAR Orange Collision

4.7 (1,001reviews)
96%
3883 W Colonial Dr,  Orlando,  FL  32808
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Shop AssistantSparkles

In operation 24 years.

Orange Collision CARSTAR specializes in high-quality collision repairs, excellent customer service, and satisfaction in Orlando, FL. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,001)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked better than new upon return. The team receives strong recognition for attentive, friendly customer service and clear, proactive communication throughout the repair process, including helpful status updates via text and phone. Timeliness is frequently highlighted as a strength, with several vehicles completed ahead of schedule. Customers also appreciate the clean condition of returned vehicles and the stress-free overall experience. A few customers noted improvement opportunities directly in their feedback, including occasional delays in parts sourcing, isolated quality concerns, and a request for upfront clarity on credit card surcharges.
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"Customer service is better than expected! I wish I could rate them higher than a 10."
"... grateful how quickly the work was done. It was an easy and stress free experience. Would recommend to anyone and go back if we ever need their services ..." Read more
"... the work you did on my car. Your work is the best. The treatment I received was exceptional, with great courtesy and efficiency. You are the best." Read more
"The service was top notch and done in a timely manner. The department kept me well informed of progress."
"... Carstar Organe Collision u guys deserve ⭐️⭐️⭐️⭐️⭐️ great customer service." Read more
"Very professional and open consistent communication. I appreciated all of the effort and hard work"
"... service. Work quality is like factory condition. Communication is excellent" Read more
"Updates were not accurate or timely as car was there for 2 months"
"The link was is great for keeping up with the progress."
"... accustomed to having final pricing instead adjusting. Customers should be told about 3% surcharge on credit cards ahead picking up vehicles clarity is important." Read more

My Experience

Excellent work and service went well beyond what I expected. Great Job!!

Likely to Recommend

Repair Quality

Great service and a fantastic job done

Customer Service

Great job

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Good communication.

Customer Service

Returned Clean

My Experience

Rob and the Team at Orange Buick were fantastic to work with. Kept us informed and loved how they coordinated the Rental Car at Enterprise for us. The quality of the work done is second to none. We had a great experience and are very happy. Thank you Robband Tesm!

Likely to Recommend

Had two different recently for collision repair. Very satisfied!

Repair Quality

Always great service and work!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

My Experience

Great service and attentive customer service and great communication.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The gentleman that take care of me was very helpful and have good customer service. I am so sad that I didn't get to asked his name but he make sure my rental was ready so that I can leave my car to be worked on . When I received my car it was cleaned and the inside was smelling so good. Carstar Organe Collision u guys deserve ⭐️⭐️⭐️⭐️⭐️ great customer service.

Likely to Recommend

Repair Quality

Great Service and follow up Coralis was exceptional in the communication and coordination

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing job and great service!

Customer Service

great service!

Returned Clean

My Experience

Efficient, professional and courteous

Likely to Recommend

Repair Quality

Excellent Service and results

Customer Service

Returned Clean

My Experience

We appreciate the kind and helpful staff. We were grateful how quickly the work was done. It was an easy and stress free experience. Would recommend to anyone and go back if we ever need their services again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional and open consistent communication. I appreciated all of the effort and hard work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The work was good, the staff I dealt with were very helpful, but the automated texts were misleading and caused me an extra trip since it said my car would be done at a certain time and it wasn’t. The staff said they could not be turned off and told me to ignore any texts which didn’t have a staff member’s name at the end

Likely to Recommend

Repair Quality

Looks great! Employees great!

Customer Service

Looks great, and the customer service was excellent!

Returned Clean

My Experience

Todo quedó bien con la reparación, estoy muy satisfecha con el servicio. Muchas gracias! Corenet es una persona muy amable y atenta.

Likely to Recommend

Repair Quality

Good job! I'm happy ;)

Customer Service

Nice people! Paola always helpping me

Returned Clean