CARSTAR Orange Collision

4.7 (988reviews)
93%
3883 W Colonial Dr,  Orlando,  FL  32808
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Shop AssistantSparkles

In operation 24 years.

Orange Collision CARSTAR specializes in high-quality collision repairs, excellent customer service, and satisfaction in Orlando, FL. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (988)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for exceptional repair quality, with many noting their vehicles looked better than new upon return. The team received high marks for proactive communication, keeping customers informed throughout the repair process via calls, texts, and online updates. Timeliness was frequently highlighted, with several vehicles completed ahead of schedule. Customers appreciated the professionalism, friendliness, and thoroughness of the staff. A few customers noted areas for improvement, including occasional parts delays, isolated quality concerns such as overspray or panel alignment, and requests for clearer upfront pricing communication.
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"Customer service is better than expected! I wish I could rate them higher than a 10."
"Professional and timely service. Work quality is like factory condition. Communication is excellent"
"Excellent customer service. Great repair but slight visual imperfection to bumper repair and headlight ..." Read more
"Service was top notch and completed fast."
"Definitely recommend I was so impressed with the professionalism of the team as well as skill."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional and open consistent communication. I appreciated all of the effort and hard work

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The work was good, the staff I dealt with were very helpful, but the automated texts were misleading and caused me an extra trip since it said my car would be done at a certain time and it wasn’t. The staff said they could not be turned off and told me to ignore any texts which didn’t have a staff member’s name at the end

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Repair Quality

Looks great! Employees great!

Customer Service

Looks great, and the customer service was excellent!

Returned Clean

My Experience

Todo quedó bien con la reparación, estoy muy satisfecha con el servicio. Muchas gracias! Corenet es una persona muy amable y atenta.

Likely to Recommend

Repair Quality

Good job! I'm happy ;)

Customer Service

Nice people! Paola always helpping me

Returned Clean

My Experience

I appreciate the friendly customer service as well as the updates regarding my vehicle's status.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

Corene was excellent,! She kept me updated with text messages and phone calls as to the progress of the car. The car repair looks great! Couldn’t have had a better experience. Thank you!

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Repair Quality

Customer Service

Rob was Great!

Returned Clean

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Repair Quality

Not happy with the service outcome there is blotches on my paint that I found the next day. Also, there’s overspray inside my truck bed carpet carpet and deck box and rubber Matt when I received the vehicle there was grease marks around my bumper area and I’m finding additional marks that I have pictures before and after that we’re never there hopefully they can get these out and done right

Customer Service

Returned Clean

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Repair Quality

10 everything was perfect

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The car looks like new. Just wish it didn't take as long to get parts. But that is more of a GM part supply issue I suppose.

Likely to Recommend

I’m telling everybody that needs a body shop to go Carstar!!!

Repair Quality

The truck looks amazing!!!!!!

Customer Service

Customer service is better than expected! I wish I could rate them higher than a 10.

Returned Clean

My Experience

Thank you for the communication and the repairs! My truck looks even better than when I bought it. Thank you Rob and Corene.

Likely to Recommend

Repair Quality

Great work! My truck looks even better than before.

Customer Service

Returned Clean