CARSTAR Collision Center Yorktown

4.9 (1,115reviews)
98%
205 Redoubt Rd,  Yorktown,  VA  23692
Bot
Shop AssistantSparkles

In operation 29 years.

CARSTAR Collision Center Yorktown (formerly Aero Colours Auto Body) is the highest CSI -rated body shop on the peninsula. We are "Gold Certified" by I-CAR. We service all insurance companies, and have service contracts with USAA, Travelers, Allstate and State Farm. We also perform elective repairs for walk - in customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,115)

Likely to Recommend

Repair Quality

I am very satisfied with the results of my collision repair. I am also very impressed that they returned the car very clean inside and out. It looked like almost new condition! Thanks to all at CARSTAR.

Customer Service

Good job on the repair…looks good as new. I was impressed that they washed the whole vehicle and detailed the interior. Very nice. Thanks to all at Carstar.

Returned Clean

My Experience

Nice folks to work with and got the job done well ahead of the projected completion date.

Likely to Recommend

I’d use them again, should the need arise.

Repair Quality

Customer Service

Happy with the results

Returned Clean

My Experience

Third time in the shop with work in two years and my third time very pleased with the speed and work completed and the customer service...Rick the collision manager knows his stuff and the whole shop works well together.

Likely to Recommend

FOR SURE.

Repair Quality

Just had my third visit in two years and again i am highly satisfied with CARSTARs service and results. Rick on the insuirance side is excellent in what he does. Fair pricing with excellent customer service. This shop is a real jewel among car repair businesses in York County.

Customer Service

Excellent with door to door service.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service, kept us updated. Would definitely recommend to anyone

My Experience

The service was excellent and very user-friendly. Once my repair was scheduled it was completed quickly an earlier than promised. Very satisfied with the overall experience!

Likely to Recommend

Already talked about the service I received took a couple of my friends

Repair Quality

First time using this repair company and very satisfied with the results

Customer Service

Very friendly team

Returned Clean

My Experience

Customer service was giving me the status of my vehicle which was nice because I didn’t have to guess. Thank you lots Carstar for caring about your customers.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Top notch service from top notch staff. Such an amazing experience. Everyone was so respectful. The very best customer service in the county!!!! Stellar work on my truck!!!

Likely to Recommend

Repair Quality

Such an absolutely stellar company!!! Everyone was professional and respectful and courteous. Kept me informed of the progress of repairs every step of the way. Such an outstanding company!!!

Customer Service

Returned Clean

My Experience

Thanks to Rick for going the extra mile in getting my repairs done ahead of schedule to allow my family the use this car for a family vacation

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

CARSTAR Collision kept me up-to-date through the whole process and my car was ready sooner than I thought! Everything looks great thank you so much!

My Experience

I have used CarStar multiple times; the repair has always been professional and very well done.

Likely to Recommend

I have recommended CARSTAR to others.

Repair Quality

I have used CARSTAR multiple times and always found the work to be professional and done on schedule.

Customer Service

Professional staff, pleasant, and provided timely updates.

My Experience

Quick service for a rush need. Very friendly

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car was ready when promised and was repaired expertly

Customer Service

Super friendly customer service personnel

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Professional and great communication throughout the process.