CARSTAR Collision Specialists of Los Fresnos
In operation 4 years.
CARSTAR Collision Specialists is a family owned Franchise business dedicated to service our customers in collision repairs , with excelled customer experience, Quality repairs with a warranty, in a timely manner.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
Would recommend them for anyone needing bodywork on their vehicle.
Repair Quality - 5.0/5.0 -
Very courteous, communicative, professional, and timely. The job was done right and we will be back!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
a little mixup at beginning but got taken care of
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The only reason I said eight is because they had trouble getting parts. Daniel was excellent on communication. I give him a 10.
Customer Service - 5.0/5.0 -
Daniel
Returned Clean
My Experience - 5.0/5.0 -
Great service. They kept us informed on the repairs. Highly recommend them
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. I was informed with the progress of the repairs, very happy with the repairs and the good service highly recommend, the truck looks great like nothing happened to it
Customer Service - 5.0/5.0 -
Great service
Returned Clean
My Experience - 5.0/5.0 -
I was satisfied with the constant communication via phone and text, you guys kept me informed of the status in the repairs on my truck.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend them based on customer service, efficiency and workmanship quality.
Repair Quality - 5.0/5.0 -
The repair was done quickly and perfect. The quality of the paint and body work was excellent. The paint was perfectly matched and blended.
Customer Service - 5.0/5.0 -
The staff went above and beyond to get the job done efficiently. The kept me up to date on the status. They were able to keep the promised finish date.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Fast and efficient
Repair Quality - 5.0/5.0 -
They worked fast and did great work on my truck
Customer Service - 5.0/5.0 -
They kept in touch letting me know how it was progressing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team! Very helpful and fast service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0 -
Communication was confusing and frustrating
Customer Service - 1.5/5.0 -
Communication was terrible
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Joe Cantu did a great job taking care of my vehicle, he was very helpful and work was done asap!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, friendly environment... highly recommend 😊😊
Customer Service - 5.0/5.0 -
I loved it... exactly what I wanted 😊😊
Returned Clean
Likely to Recommend - 5.0/5.0 -
Job well done! My car looks great!
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 4.0/5.0 -
I am grateful for the many updates. My only complaint would be that sometimes I received conflicting information. Overall I felt like CarStar Los Fresnos really cared about the customer.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thoroughly enjoyed my business with them!! From start to finish I was kept updated via txt as to where in the process my vehicle was. Really enjoyed that convenience. I would most definitely return for any other vehicle repairs needed in the future.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tech was fast and courteous. Explained aftercare for pinstripes. Greatly satisfied.