CARSTAR Cornforth Campbell N
In operation 8 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Cornforth Campbell North can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Cornforth Campbell North claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!
- Free Estimates
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly, fast, professional, great communication, and quality work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
The reason for a six is because the body work that was done was done very well. No complaints there. I will let people know about how well you guys handled the body on it. I feel that customer service and how you handled the third party adding more damage to my vehicle, how that could be improved from the customer point of view which was previous ly it would have been nice just to show that you cared about the customer about what your customer had to go through and the steps of the customer had to make themselves to get information that should have been given from the point where it happened all the way through the process meaning returning phone calls when you said you would it just calling with updates and then possibly even the reimbursement of the deductible. Not hearing an excuse on the reason why you cannot do the deductible part. I.e dating that the tow truck company wasn't taking responsibility for them to damage that was done. That's why we were not excusing the Deductible from you. That's not what the customer wants to hear.
Repair Quality - 3.5/5.0 -
Hello this is Michael super and to begin with I'm one that's really big on communication and the whole time my wife was not involved in the car. It was totally me and my vehicle at the numerous times of stating that you guys had the wrong phone number and giving you my phone number. You kept on giving her the information. I received two phone calls and that was at the very very end. I do not know or remember how many times I've given you my phone number or how many times I have asked that you know not to contact. You know the wife cuz he's not involved and I mean honestly I am still waiting for some photos and to be sent to me where I was told that they would be sent to me the next day by noon after I picked up my vehicle and I still had not received any photos of the damage that was done by the tow truck company and I understand that you are a business but at the same time there was nothing done on my part for what I had to go through cuz one of your one of your maybe should I say third party. You know people you know brought in a car and ended up damaging my car. I got no no type of reimbursement for that. Everything will still be the same price. Nothing changed how my deductible dates were changed. You know throughout you know the second you know repair and but my whole thing is communication and to me I had very bad communication throughout the whole thing even though I was nice and cordial and I'll say thank you. Please you know I appreciate you. You know on what you were doing I was being polite inside. I was I was stealing especially since I am still waiting for photos of the damage that the tow truck the coat company did to my car and I did not like the excuse of well the tow truck company. You know they're they're not claiming you know any you know you know that they did it or they're not claiming. You know the damage so you know. Sorry we can't you know reduce your deductible or we can't take it away. You know for that but if they would have took the damage or if they would have claimed it then you know we would took away. You know the the deductible and have them pay for it to me. That makes no difference. He just take away my deductible and he still had that on top of the damage yet they did. Especially if you have it on camera or was there something else that actually happened? Well that's what I have to say. Well besides you know the work on the car you know that was done. It looks really really good. I have no ride only or anything else like that you did you know repair? You know the damage and I greatly appreciate that. I mean the car itself looks very very good but I feel that your communication and your and your customer service needs of a lot of help. If you have any questions or if you like to talk to me, you still shoot out my phone number but I will give it to you just in case. It's 253 -213-5675 and again my name is Mike. Super super! Thank you bye-bye
Customer Service - 2.0/5.0 -
Please see previous comments
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Carstar was super professional and helpful. My car was hit and ran by a drunk driver, and my situation was quite stressful as I am in the middle of a move. They got me in weeks sooner than any other body shop in the area that I spoke to. When I got my car back that had cleaned it all up and detailed it for me, which was something I was asking about when I dropped it off. I don't think that is even a normal thing but I asked them because of the situation, they didn't say it was even something they would for sure do. But it was a pleasant surprise after getting my car back all fixed up!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the second time I’ve used car star. The work well done and the office staff are stellar.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate your excellent service & support - Don Ross, Enumclaw, WA
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We had a great experience working with this team! Stephanie and Corie were awesome to work with! Great customer service, we’re responsive and work was done timely and thoroughly. We will definitely come back with any future work needed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My bumper looks fantastic!
Customer Service - 5.0/5.0 -
Everyone in there was truly wonderful.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They communicate extremely well and do quick and quality work.
Likely to Recommend - 4.5/5.0 -
Good work
Repair Quality - 4.5/5.0 -
Great to work with you all
Customer Service - 4.5/5.0 -
Great
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the work and people involved , thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Real happy so far. Just waiting for some parts to arrive so the job can be finished. But so far I’m really happy with the professional and friendly service.