CARSTAR Custom 77 Auto Rebuilders

4.8 (1,195reviews)
95%
14631 Waverly Avenue,  Midlothian,  IL  60445
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Shop AssistantSparkles

In operation 48 years.

CARSTAR Custom 77 Auto Rebuilders, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Midlothian provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (1,195)

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Of course a great experience is always worth sending the information to my friends and family

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Kept me informed very helpful with all my questions

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Rian was a delight so friendly and helpful and accommodating during a inconvenient experience

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The car is beautiful. It is cleaner now than the day i bought it. You did great!

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Very professional and informed group of professionals. Throughly satisfied with my experience.

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Very professional and informed group of professionals. Throughly satisfied with my experience.

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Great job great technicians great service

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They are my go to and would be highly recommended

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Great people and great service

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Customer service is great

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Great communication throughout the process, very knowledgeable, and excellent finished product!

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Everything was clearly explained with weekly updates.

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Took a little long

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They are the best in Illinois at what they do

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Excellent work performance and great customer service. I’m very happy with the final product

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My Experience

Not sure I'll use Carstar again. The communication during the repair was very poor. I did not receive timely updates and had to initiate contact myself to learn the status. This lack of communication created unnecessary frustration and needs significant improvement. Communication was lacking from the very beginning. When my lead mechanic first reached out to start the process, no one followed up to confirm, pickup, explain the next steps, or let us know if we needed to drop the vehicle off. This set the tone for the entire experience and made the repair process unnecessarily difficult. It wasn't until I personally stopped by to get the ball rolling that started the process.

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I will recommend and go to them when needed.

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Everything went well.

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From the front desk to the staff working on my car, everyone was excellent.

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Excellent work. I’ve used them for years!!

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Rian goes out her way to help and explain what’s going on!

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They did a good job

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I would recommend them!

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They did a great job!

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Great people

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Excellent service, friendly & great workmanship!!

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Returned Clean