CARSTAR Delray Beach

4.8 (1,278reviews)
96%
245 N Congress Ave,  Delray Beach,  FL  33445
Bot
Shop AssistantSparkles

In operation 22 years, 6 years at this location.

CARSTAR Delray Beach East is a locally owned and operated collision repair facility proudly serving Delray Beach and the surrounding Palm Beach County communities. Our team is committed to providing safe, high-quality repairs and an exceptional customer experience from estimate through vehicle delivery. As an I-CAR Gold Class facility, we invest in advanced training, equipment, and manufacturer-recommended repair procedures to help restore vehicles to pre-accident condition. Our services include collision repair, structural repairs, refinishing, advanced safety system calibrations, and insurance claim assistance. We work with all major insurance carriers and provide clear communication throughout the repair process. Backed by hundreds of positive customer reviews, our reputation is built on quality workmanship, integrity, and personalized service. Our goal is simple: repair every vehicle safely, keep customers informed, and deliver repairs that exceed expectations.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,278)

Likely to Recommend

Repair Quality

The car was like new when finished.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job 👍🏾

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

TRUST THEM AT YOUR OWN RISK. I brought my vehicle in after a fender bender (i rear ended someone). It was operable and i was able to drive it to carstar to be repaired. The damage was fixed, however before i left their parking lot, it started spazzing out with some sort of electrical malfunction. Every warning light possible was going off and I had no control over electrical elements (i.e. windshield wipers turned on and wouldn't stop with the dial). Before I left the lot they did a scan for codes and the scan returned 86 different safety "no communication" codes. They reset the light and told me, "your car is safe to drive". I'm a fool for believing them that it was safe. Because I barely made it home and had to pull over many times on my way home. My car is currently inoperable and wont even turn. When i called them to inform them of the issue, they basically told me, "we dont know and there's nothing we can do". At the moment I'm left with a totally worthless and inoperable vehicle. It's despicable that after 86 satefy codes, they let me drive my car off their lot under these conditions. As of right now I sure hope they end up taking responsibility and do the right thing by fixing my vehicle no matter what it takes, as I entrusted them to fix my car and I'm now left with something totally worthless and unsafe. I wish I was able to add an attachment because I would include the code report proving 86 different safety codes -_-

Customer Service

Kenya was nice but this is insanity and 100% professional negligence

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did a great job fixing my car, getting its rental in a very few days.

Customer Service

I was pleased with the entire experience and will use them again and refer to my friends

Likely to Recommend

Repair Quality

More than satisfied...delighted with the service. Kenya, the office manager, kept me informed every step of the journey with my insurance company. The car was ready when she said it would be...and it looks terrific!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Professionally done, finished two days early, repair looks really great.

My Experience

The repair and refinish of my car is remarkable. Carstar kept me informed of progress throughout the process which is also remarkable. I'm very satisfied.

Likely to Recommend

The responsible insurance company recommended CARSTAR as the top facility in my area.

Repair Quality

Can't tell any work was done. Paint matched perfectly. Appreciated the progress reports as the job progressed.

Customer Service

Customer service was a 10. Courteous, communicative and knowlegeable.

Returned Clean

My Experience

as always topnotch

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional the place is very clean. The girl behind the counter was very pleasant. I definitely will go back.