CARSTAR Delray Beach

4.8 (1,278reviews)
96%
245 N Congress Ave,  Delray Beach,  FL  33445
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Shop AssistantSparkles

In operation 22 years, 6 years at this location.

CARSTAR Delray Beach East is a locally owned and operated collision repair facility proudly serving Delray Beach and the surrounding Palm Beach County communities. Our team is committed to providing safe, high-quality repairs and an exceptional customer experience from estimate through vehicle delivery. As an I-CAR Gold Class facility, we invest in advanced training, equipment, and manufacturer-recommended repair procedures to help restore vehicles to pre-accident condition. Our services include collision repair, structural repairs, refinishing, advanced safety system calibrations, and insurance claim assistance. We work with all major insurance carriers and provide clear communication throughout the repair process. Backed by hundreds of positive customer reviews, our reputation is built on quality workmanship, integrity, and personalized service. Our goal is simple: repair every vehicle safely, keep customers informed, and deliver repairs that exceed expectations.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,278)

My Experience

My Experience

Great job . very caring workers & polite

My Experience

Excellent service and keeping me up to date on my vehicle. Will definitely return again

Likely to Recommend

Repair Quality

Very professional

Customer Service

Friendly and kept me up to date on my vehicle

Returned Clean

My Experience

Car looks good as new.

Likely to Recommend

Repair Quality

Looks great

Customer Service

Returned Clean

My Experience

Look great

Likely to Recommend

Repair Quality

Great Job 👏

Customer Service

Great

Returned Clean

My Experience

Exterior was fixed Inside panel was on back order which I paid for even tho it was not completed The seat was not fixed also

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Everything I said before and pieces are missing

Repair Quality

Kenya was great. Customer service is great, but the service guys were horrible. We’ve been working all weekend on fixing this truck filthy dirty from sanding. They took to cover things off put them on backwards. The bed is all scratched up you can’t even lower the back window for the driver side

Customer Service

Kenya was great

Returned Clean

My Experience

The only thing I did not like was I had a container of breath mints on the driver's door they are gone. But other than that the service was awesome and the girl at the front desk was very very nice. God bless you.

Likely to Recommend

Repair Quality

They were very good to me and the girl in the office was super she really helped me a lot. Also I found the car a little dirty on the floor mats and little dirt on the seat but they took it back and cleaned it all. They did a good job but my man's on the door the driver's door I left there and they someone took them so I got to go buy some more now and there a little high in price.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

When my daughter picked up her car the interior was soaked. It was like the windows were left open and it rained hard inside the car. Now the interior smells like mold.

Customer Service

I don’t like that you can’t get a customer service representative when you call. You get the AI robot and can’t talk to a real person.

Returned Clean

My Experience

Great job. Looks like new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

7/11/2025 I had to unplug the wrong lamp and install the original LED lamp. Your tech thought it needed extra wiring. It was as simple as installing the wrong one, unplug and replug the new one. No special adapters or wiring. I had to reach in behind the headlight assembly, unscrew the back cover, reach in, twist the lamp and unhook it. Then plug in the new lamp, bring it inside the headlight assembly, twist and lock in place. Of course, got dirty as expected from reaching in under the hood. The new bumper is not lined up with the trim. Tight on the right, gapped on the left. I.am.shocked that it wasn't inspected. If it was, them why tell me that the car was ready. Should I ask for my deductible back? Good customer service. Kenia is great. But hands-on, not so great.

My Experience

Car looks beautiful. Thank you

My Experience

Promised completion on a date certain and delivered. Repair quality was excellent.

Likely to Recommend

Repair Quality

Promises made and promises kept

Customer Service

Returned Clean

My Experience

My Experience

Very happy with Kenya!!

My Experience

Everything was great Kenya always gets the job done in a timely manner when I have an issue with my car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The car was ready when they said it would be and I had no way to get there so they arranged an uber for me

Likely to Recommend

Repair Quality

Car was ready when said- they arranged an Uber to pick me up

Customer Service

Kendra was very accommodating

Returned Clean