CARSTAR Delray Beach

4.7 (1,275reviews)
96%
245 N Congress Ave,  Delray Beach,  FL  33445
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Shop AssistantSparkles

In operation 22 years, 6 years at this location.

CARSTAR Delray Beach East is a locally owned and operated collision repair facility proudly serving Delray Beach and the surrounding Palm Beach County communities. Our team is committed to providing safe, high-quality repairs and an exceptional customer experience from estimate through vehicle delivery. As an I-CAR Gold Class facility, we invest in advanced training, equipment, and manufacturer-recommended repair procedures to help restore vehicles to pre-accident condition. Our services include collision repair, structural repairs, refinishing, advanced safety system calibrations, and insurance claim assistance. We work with all major insurance carriers and provide clear communication throughout the repair process. Backed by hundreds of positive customer reviews, our reputation is built on quality workmanship, integrity, and personalized service. Our goal is simple: repair every vehicle safely, keep customers informed, and deliver repairs that exceed expectations.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,275)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great work. Great staff

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am 79 years old. Had never been in a motor vehicle before this accident. I had no idea what the process would be. Much to my delight, CarStar made it so incredibly easy!! Took care of everything including the return of my rental car!!

Likely to Recommend

See my prior comments

Repair Quality

I was thoroughly pleased with CarStar and Travelers with the manner and speed this claim was handled!! I was kept apprised of the status or repairs; the repairs were completed within the time frame and the repairs were perfect. Kudos to both CarStar and Travelers for making this unfortunate incident seamless and flawless.

Customer Service

See my prior comments. CARSTAR kept me informed of the status of repairs and completed the task within the projected timeframe

My Experience

Amazing job and quick turnaround! You could never tell that two doors were replaced. Thankyou Carstar.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

We already do.

Repair Quality

Extremely easy to communicate, they answer the phone, and work is always issue free. We use them for our entire fleet.

Customer Service

Customer service here is excellent. Not what you expect, better!

Returned Clean

My Experience

You all were great. Thanks soooo much

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Kept me updated. Very accomadating

Likely to Recommend

Repair Quality

Very satisfied with how they kept me updated on most repairs Short notice on pick up date

Customer Service

My Experience

I was very impressed with the service and staff.Lee Campbell the Estimator was very informative and got me in and out.I was very satisfied.CARSTAR will be my go to body shop. TY

Likely to Recommend

I already have recommended CARSTAR to friends, doctors and neighbors.

Repair Quality

This car repair company is a pleasure to use. The owners do their best to see that your car is accurately handled in a relatively short time. I have used them several times and have always been satisfied.

Customer Service

Lee and Kenya are a pleasure to deal with.

My Experience

Best service, excellent workmanship, fast repairs. Kenya is knowledgeable and helpful beyond expectations. Not the place to go “hang out” but they are nice enough you may want to!

Likely to Recommend

Have done so many times and will continue to do many more

Repair Quality

Amazing terrific over the top - perfect service , beautiful workmanship, helpful. Kenya is incredible. My car looks almost new!

Customer Service

Kenya is amazing Lee is very helpful Both are nice and I wouldn’t go anywhere else. Don’t know the people in the back but they do a terrific job.

Returned Clean

My Experience

The job was well done very satisfied. The only problem was trying to get somebody on the phone

Likely to Recommend

Repair Quality

Customer Service

Not easy to get somebody to answer the phone.

Returned Clean

Likely to Recommend

I already have sent friend to get a quote

Repair Quality

Kenya is great repair done right for me

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

No complaints so happy to recommend

Repair Quality

Professional, friendly, kept me well informed on status and progress

Customer Service

Returned Clean

My Experience

It was extremely difficult getting to speak with someone. The AI was totally inefficient.

Likely to Recommend

Repair Quality

Customer Service

The car looks really good. The only problem is your AI answering service which was worse than inefficient.

Returned Clean

Likely to Recommend

Repair Quality

Great repairs! The car looked brand new

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job done quickly and very easy to communicate and work with