CARSTAR East Hartford
In operation 52 years.
Doug Kelly, owner of CARSTAR East Hartford (formerly Collision Automotive CARSTAR), started the collision repair company in 1974. Doug's business philosophy can be summed up as "Take care of your customers and everything else will fall in place". CARSTAR is the largest collision repair network in North America, with more than 700 locations in the U.S. and Canada. We are able to serve your insured vehicles, wherever they may be. CARSTAR offers a nationwide warranty. We can count on quality workmanship from every CARSTAR store, enabling us to offer a warranty that is the best in the industry. CARSTAR stores guarantee exceptional customer care throughout the repair process. We are absolutely committed to being our industry's best in tending to customer needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 4:30 pm |
| Tue | 7:00 am - 4:30 pm |
| Wed | 7:00 am - 4:30 pm |
| Thu | 7:00 am - 4:30 pm |
| Fri | 7:00 am - 4:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Good job guys tank you 🙏🏾
My Experience - 5.0/5.0 -
I was extremely satisfied with my CARSTAR experience. Great service, friendly and professional staff and quality work on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely excellent work and professional service. Extremely satisfied.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were understanding and very accommodating!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you I am okay with how the outside car repair was done but I am not sure of the damages with in the front inside damages Í was not able to see prior to repairs
Customer Service - 5.0/5.0 -
Thank you Mrs Barbara and other staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good customer service. They handled everything for me including the rental. Couldn’t ask for a better customer service. I’d recommend CarStar to my friends and family. This was the best experience I can say I had in a long time. Great work CarSrar.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks and sounds brand new! Thank you to the team at CARSTAR!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looked brand new, they even washed it, The office staff was polite, friendly and efficient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carstar in East Hartford is great. Barbara kept me updated on status and JP was great with the assessment.
Customer Service - 5.0/5.0 -
Staff was great
My Experience - 5.0/5.0 -
The service provided is excellent, and the team demonstrates a high level of professionalism in the execution of their tasks. They strive to complete projects within the established timeframe, and the vehicles are delivered in impeccable condition.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and everyone that I spoke with was very helpful. The service level to complete the work on the car was 18 days and I had my car back in 10 days. Thank you CarStar!
Customer Service - 5.0/5.0 -
The repair shop personnel were very helpful. The service level to complete the work on the car was 18 days and I had my car back in 10 days. Thank you CarStar!
Returned Clean
My Experience - 5.0/5.0 -
I was satisfied with the work done
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
JP was very helpful he explained everything detail about the process also the lady in the front she is very helpful exelent service i recommend 💯
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
very communicative and friendly. love the daily updates!