CARSTAR East Valley Collision

5.0 (1,481reviews)
100%
50 W Broadway Rd,  Mesa,  AZ  85210
See Photos
Instant Estimate
Book Appointment
Bot
Shop AssistantSparkles

In operation 11 years.

At CARSTAR East Valley Collision, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Mesa, AZ provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (1,481)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as factory-new or better than expected. The team receives high marks for proactive, clear communication through daily texts and calls, keeping customers informed at every stage. Timeliness is a standout strength, with numerous customers noting their vehicles were completed well ahead of schedule. Staff are widely recognized as friendly, knowledgeable, and professional. A few customers noted minor areas for improvement, including interior cleanliness upon return, occasional delays, and a credit card surcharge fee, all mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
Select to learn more
"CarStar rates a 10 in every category! We were very pleased with the quality of the work, their customer service in the office, and the daily texts about the status ..." Read more
"... communication, friendly and knowledgeable staff, quality and timely repair, even detailed our vehicle on the day of pick up. Hope to never have to use them again ..." Read more
"... new hood and front grill. They fixed that and more. They went above and beyond and made sure everything was perfect. Without having to ask, they handled all the damages, ..." Read more
"You all did an incredible job saving my 2002 Lexus LX470. There was $10,300 in damage and it was almost totalled. ..." Read more
"10010! This place is always going above and beyond. They will take care of you. They are super nice people, place is clean. Your ..." Read more
"I got the truck back in only 2 days and was originally told they would have the truck for a week."
"Customer service was amazing at the front desk and they finished the repairs a week ahead of schedule. Excellent service overall"
"... would take approximately five days and to my surprise it was completed in a little over 24 hours. The repair looked better than new. This is the seconded time I have ..." Read more
"The told me a week and took only one day! I have zero complaints. I have used them twice in the past and everytime ..." Read more
"... a week. The day of pickup that morning via phone, I was notified it would be an additional two days." Read more
"The text messages kept me informed every step of the process!! That is a rare trait in a repair shop… 100% appreciated that service…"
"Everyone was extremely kind and helpful! They communicated well at all points of the repair process and answered all of my questions thoroughly!"
"Knowledgeable, informative, pleasant. Best communication I've experienced in a long time. Updates dailysometimes 2day with status and next step in the process."
"... you did! You treated my car with the best care and kept constant and clear communication throughout the entire process. I truly appreciate you!" Read more
"... and had a great experience from start to finish. Communication was clear, the timeline was solid, and the quality of the work was excellent. They paid attention to ..." Read more

My Experience

My Experience

Loved your constant and awesome communication.

Likely to Recommend

Repair Quality

Their team there is truly amazing. Have worked with them in the past and will again in the future.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great staff, super nice repare, and kept us well informed.

My Experience

Did such an amazing job and making sure everything was done correctly as well as Keeping me updated on the process. Definitely recommend this place to anyone!

My Experience

The team at CARSTAR East Valley did an amazing job! Everyone was professional, helpful, and kept me updated throughout the repair process. My vehicle came back looking great, and I’m very happy with the service. I highly recommend CARSTAR East Valley!

Likely to Recommend

Repair Quality

very professional and helpful

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great work!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Its all because I'm a car nut. I like cars that are kept in good shape, especially my 2008 Mazda Miata. So I was really impressed at how nicely you brought my car back into good shape. Thank ALL of you!

Likely to Recommend

Repair Quality

Nice job !

Customer Service

Thanks ALL of You at East Valley Collision for a job well done.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team was great to work with. They are caring, understanding, and professional.

Likely to Recommend

The team truly listens and takes care of their customers. I woul highly recommend Carstar.

Repair Quality

Customer Service

Vanessa and team are professional, caring, and understanding. We truly appreciate the level of service provided. Thank you for going above and beyond for your customers.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I've been completely satisfied every time they have fixed my vehicle whether it's the truck or a Jeep Grand Cherokee I will always take my vehicle back there

Likely to Recommend

Any one i know im telling them to go there

Repair Quality

They always do great job

Customer Service

Very

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I loved I didn’t have to think about anything and all the updates were sent over text and yall finished my car early!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Everything went well and you timely

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 1,481

Nearby Driven Brands Auto Body Shops

Auto body shops nearby

view more shops in: Mesa  |  85210