CARSTAR Enterprise

4.4 (300reviews)
100%
198-25 Jamaica Ave.,  Hollis,  NY  11423
Bot
Shop AssistantSparkles

In operation 12 years.

Accidents are overwhelming. Carstar Enterprise is a family owned auto body repair shop serving the community since 2014 and has quickly grown to be one of the largest in the area. Our 10,000 sq. ft. facility offers state of the art equipment, certified technicians, and guaranteed auto body damage repair. We offer help with the entire process, constant communication and restore your vehicle to pre-accident condition as quickly as possible. Relax, we'll take it from here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Russian
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (300)

My Experience

Very thorough and considerate. I was surprised that they went beyond the job requirements. These guys fit the true definition of professionalism.

My Experience

Thank you for taking care of my Dodge. Looks good as new

My Experience

Like new excellent. Paint work was. Very good matching the color. Done in a week.

Likely to Recommend

Repair Quality

Vacuum the interior as well as the paint job and repair were very very nice. Great job

Customer Service

Returned Clean

My Experience

Repaired looks good, paint job looks very nice thanks.

Likely to Recommend

Repair Quality

The repair and painting was excellent.

Customer Service

Everything went well

Likely to Recommend

Repair Quality

No problem s. All good

Customer Service

Very direct and to the point

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

I'm glad I chose Carstar , those guys are great, Dmitry was the guy I dealt with , very good guy , and they kept me updated on every move

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Totally recommended

Repair Quality

Muy amables hacen buen trabajo, Dos mujeres un camino

Customer Service

Me gust贸 mucho el trabajo

Returned Clean

Likely to Recommend

Repair Quality

Good service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Eddy was very professional and made this process very smoothly. He kept me updated throughout the process! I would highly recommend his shop to any of my friends and family! Thank you Eddy!

Repair Quality

Customer Service

My Experience

They did a great job

Likely to Recommend

Most surely I was impressed .

Repair Quality

This whole experience has been a job well done. Timothy and also the technician who repair the car

Customer Service

Customer service was great we was well informed of what was going to be done on the 馃殬.

My Experience

Buena atenci贸n con un personal serio y responsable gracias

My Experience

Mi carro quedo muy bien la pintura excelente su atenci贸n muy buena en conclusi贸n si les recomiendo este taller

Likely to Recommend

Repair Quality

Si me hicieron un buen trabajo quede satisfecho

Customer Service

Excelente buen trato muy amables para muy bien

Likely to Recommend

Based on my experience, I would rate it a 1. The shop did not keep us adequately informed during the repair process and failed to communicate the need to hammer the backside of the car. This caused additional scratches, dents, and vents on the left side that required further repairs. The initial damage to the left side was due to a car incident where the other driver.

Repair Quality

I am writing to express my dissatisfaction with the recent service provided by the body shop arranged by your company for the repair of my vehicle. Firstly, the repair work on the damaged trunk was not done properly. The damaged rubber inside the trunk near the opening and the switch was still present. Additionally, the left side of the back of my car, which was initially damaged due to this incident, was completely damaged. The body shop claimed they had to hammer that side, which resulted in numerous scratches, dents, and vents on the left side of my vehicle. Given the poor quality of the repairs, I highly recommend a second independent investigation of my car by a body shop not associated with the insurance company to assess the damage and ensure that the necessary repairs are completed to a satisfactory standard.

Customer Service

Based on my experience, I would rate my satisfaction with the customer service from the repair shop鈥檚 personnel as very poor. The shop did not keep us adequately informed during the repair process, failed to communicate the need to hammer the backside of the car, and caused additional damage to the left side that required further repairs. This lack of professionalism and communication was very disappointing.

My Experience

My Experience

They are the best. The bumper on my car was in bad condition; It was poking out. When I received my car today it looked brand new. My car was also very dirty before handing it to them. They cleaned my car including the tires. However, It took them a week to fix my bumper, but they kept sending updates to my cell phone regarding when to pick it up. These people take their time on taking care of cars. The money they charged was pricey but worth it. Also the workers are very nice and helpful. I wish they had a bigger establishment.

Likely to Recommend

Repair Quality

Customer Service

The link they send to track the progress is super helpful!

Returned Clean