CARSTAR Fred Beans New Cumberland

4.9 (231reviews)
98%
100 15TH STREET,  New Cumberland,  PA  17070
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Shop AssistantSparkles

In operation 61 years.

Thank's for allowing the Fred Beans Family to serve you! Relax, we'll take it from here in completely satisfying you with Great Customer Service & Quality Repairs Performed, backed with a Limited Lifetime Warranty. We keep you informed of the repair status on your vehicle by your choice of phone, text or email. We continually have training of our employees on repair procedures, staying certified through Assured Performance, Aluminum Certified and I-CAR. Remember, You have the choice on who repairs your vehicle-not the Insurance Company... We also feature a detail department to remove the effects of age and at a reasonable price without dinging your budget. Check Us Out! Serving New Cumberland, Lemoyne, Middletown, Mechanicsburg and all Harrisburg communities.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (231)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Keith was exceptional! He made the entire process seamless, without any doubt/ issues along the way. I highly recommend this place to anyone that’s in need!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very friendly staff and professional service.

My Experience

Great communication, vehicle looks awesome, they couldn't have been nicer.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Definately

Repair Quality

Great service. Very informed along the way. Thankyou so much

Customer Service

10/10

Returned Clean

My Experience

Professional!!!!!

My Experience

The team did a great job. It started with a detailed review of my vehicle and a commitment to deliver service on time for my trip. I was very pleased with the finished product. The car looks brand new. I hope I don't need there service again but would go back 100% of the time.

Likely to Recommend

Repair Quality

Great job. Done on time and the car looked brand new. Thanks

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

I gave them a five star rating. They were very professional and personable.

Likely to Recommend

Repair Quality

Everything was taken care of. Service was quick and convenient.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They do great work, were very friendly, and kept me in the loop for what was going on. Not particularly fast, but the end result was excellent.

Customer Service

Very friendly and communication was great.

Returned Clean

My Experience

From start to finish, the entire process was very easy, communicative, professional, and friendly. I had the entire front bumper, one of my fenders, and some hardware work done because of an accident. The work is quality, and comes with a lifetime warranty on the paint if it peels or has any other defects. I was very impressed with again, how simple tire process was for me. I was certainly them again and would recommend them to anyone.

My Experience

Keith, Working with you and your staff was a good experience, the final work product is outstanding.

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Repair Quality

Customer Service

Returned Clean

My Experience

Great and timely updates. Quick service, beautiful job.

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Repair Quality

Customer Service

Returned Clean

My Experience

Keep up the great work!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent repair to my vehicle. Friendly, knowledgeable staff who communicated every step of the process. I would not go anywhere else.

Likely to Recommend

I am a returning customer and will continue to be so.

Repair Quality

Fast, professional car repair. My car looks like new. Friendly, helpful staff who communicate throughout the process.

Customer Service

Friendly and very knowledgeable staff.

Returned Clean

My Experience

I was initially told it would be 1 week. It was twice as long. A complete inconveinence and cost me almost 3 times the amount for the rental. When I said something after the 3rd or 4th update I was brushed off and told body work takes a long time. I travel for work and expected my car back in 1 week like I was told. Even after speaking with someone on Monday and was told ot wpuld be ready Monday morning I was told it would once again be pushed back a day. Finally I told them I dont care what needs to be done I want my car Monday. It felt like it was being pushed back and delayed on purpose. Just because of the many interactions I wouldnt recommend or get work done here again. By the way it wasn't done Monday morning like I wad told!