CARSTAR Friendship Paint and Body

4.9 (958reviews)
98%
3640 McGinnis Park Court,  Suwanee,  GA  30024
Bot
Shop AssistantSparkles

In operation 25 years.

We are a body shop that exemplify's excellence in all we do. We have been in business since 2001 and growing each year. We base our repairs on perfection. We strive to give the best repair to each vehicle, whether it's an economy priced vehicle to the high end vehicles. We take each of our customers as if they determine our next vehicle coming in. We show what Friendship is all about to each friend ( customer) that comes in our office.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (958)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Repair looks great but gave me the car with all the dust from the sanding work, inside out!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I never felt that I was 100% in the loop on the status of my vehicle's repair. I had to hound Craig to get updates, the timeline kept changing. New things kept coming up. Just poor communication overall. I also had a number i was quoted, and the was asked to pay a different/increased price upon pickup of my vehicle. A new price was never communicated, so I refused to pay that. Troy worked with me and ended up giving me my original quote, but was very rude and visibly frustrated with me, and he let that be known. At the end of the day however, I was very satisfied with the work that was done on my truck.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Bad communication. Reviews are what made me choose this shop, but I felt mislead once I actually received service.

Repair Quality

My new bumper color doesn?t match my car color. Also, the part under my light is now bulging out and unattractive. And this is after a fiasco of supposedly realizing I had a broken light once my car repairs were already complete.

Customer Service

When I discovered that a light was broken during what was supposed to be a pickup of my car, the staff was adamant that I was at fault. It should be their mistake for not notifying me. As a result, I do not feel like I should have been held responsible for the light. A good owner would have eaten the extra 30 dollars to show remorse and good customer service. Also, it is inappropriate and not acceptable to tell a customer that you are firing an employee. That is personal information. It was even more unprofessional to co to us to talk about it with other workers while the customer was still standing there.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely

Repair Quality

Customer Service

This was the best body shop experience I've ever had

Likely to Recommend

Repair Quality

if the time shorter, then it will be superb

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean