CARSTAR Hi-Tech Spanaway

4.8 (3,204reviews)
94%
16822 Pacific Ave S,  Spanaway,  WA  98387
Bot
Shop AssistantSparkles

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Hi-Tech Spanaway can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Hi-Tech Spanaway claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,204)

My Experience

Amber and the team were extremely professional and helpful. They kept me informed on every stage of the work, finished well ahead of schedule, and the itemized list of work showed how thorough and diligent the team was. I was extremely satisfied and fully intend to return for any future work. Thanks everybody!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

they do awesome work. this was my second car that has been to car star and they did an awesome job on my Traverse.

Repair Quality

The major dent was out when i picked it up, but the panel was still not like the other side, but it still looks better than it did

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was friendly and efficient. My truck was completed 9 days early. It looks beautiful. Great job all around.

Likely to Recommend

Repair Quality

Customer Service

Fast and friendly. Great job! Only forgot to put my antenna back on.

Returned Clean

My Experience

Christian was helpful and answered any questions I had. He communicated with me about time lines and then my car was ready a few days earlier than expected which was great.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Took way longer than estimated

Returned Clean

My Experience

Great work. The single most important aspect was the great daily communication on progress. Made the experience excellent. Thanks.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

While the repair was done well and quickly, brating the estimated completion date by about 4 days, the mechanic that did the job unplugged my dash camera and my motion sensor from my car. While i understand why it would be done, i would have appreciated a phone call before unplugging it all or that it all be plugged back in before pick up

My Experience

Christian c did an amazing job quick and easy recommend him for any futures jobs !

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I have brought my car to you guys for several years now and I will continue to do so because everyone there from the front desk women (I forgot her name I’m sorry) to the staff and Amber specifically who helped me are all so friendly. I was kept in the loop the entire step of the way and I couldn’t be happier with how my vehicle turned out. Thanks again!!

My Experience

Good work at reasonable price

Likely to Recommend

Repair Quality

Second time I’ve been asked this survey

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service