CARSTAR Hudson Collision Center

4.8 (149reviews)

95%

(518) 828-2942

3745 US-9, Hudson, NY 12534

95%

See Photos

3745 US-9
Hudson, NY 12534

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

About CARSTAR Hudson Collision Center

See Photos

3745 US-9
Hudson, NY 12534

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

Located at 3745 US-9, Hudson, NY 12534, CARSTAR Hudson Collision Center is a full-service collision repair facility dedicated to quality craftsmanship and providing complete customer satisfaction. Our location is committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax, we will take it from here!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Detailing

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (149)

Sort By:
Newest
Rating

124 Customers Rated

5 Stars

71.8% Complete

(107)
4 Stars

7.4% Complete

(11)
3 Stars

1.3% Complete

(2)
2 Stars

2% Complete

(3)
1 Star

0.7% Complete

(1)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional service quality, with many highlighting the professionalism, friendliness, and helpfulness of the staff. Repair work was frequently described as flawless, with vehicles returned looking brand new, often detailed inside and out. Communication was a standout strength, with customers appreciating timely text and phone updates throughout the repair process. Many noted repairs were completed on time or ahead of schedule. A few customers mentioned they would have appreciated more proactive mid-repair status updates, and one noted a delay in communication when their repair ran longer than expected. Overall, the vast majority of customers expressed high satisfaction and enthusiastically recommended the shop.

Select to learn more

Service Quality
Timeliness
Communication

"Carstar was professional and efficient and did an amazing job fixing my car in a very timely manner"

"... pretty good but by the time repairs were finished the car looks like it just rolled off the lot. The paint is a perfect match a0nd there are no imperfections." Read more

"... with kindness and respect. I truly appreciated the excellent customer service and would highly recommend them to anyone needing repairs." Read more

"Exceptional work in reasonable time."

"Thank you very much for stellar communication, quality work and care for customer my satisfaction!"

"When I brought it there on Monday, they told me that it would probably be done on Friday and it was😁"

"It was ready ahead of time"

"Ahead of schedule"

"Repairs went over 30 day rental car. Repairs were fine."

"Car expected 12192025 based on 9 Day estimate. We got it back 1192026 and we were the ones who had to call and ask what was going on."

"Carstar was communicative and so helpful throughout our whole process. Communicating with insurance and understanding whats ..." Read more

"The repair shop was communicative and clear, and always prepared to answer any of my questions."

"... based on 9 Day estimate. We got it back 1192026 and we were the ones who had to call and ask what was going on." Read more

"... when the repair took a bit longer than expected. A status update by text would have been helpful." Read more

"Communication between Insurance carrier, CARSTAR, and the insure could be improved."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Carstar was professional and efficient and did an amazing job fixing my car in a very timely manner"

"... pretty good but by the time repairs were finished the car looks like it just rolled off the lot. The paint is a perfect match a0nd there are no imperfections." Read more

"... with kindness and respect. I truly appreciated the excellent customer service and would highly recommend them to anyone needing repairs." Read more

"Exceptional work in reasonable time."

"Thank you very much for stellar communication, quality work and care for customer my satisfaction!"

"When I brought it there on Monday, they told me that it would probably be done on Friday and it was😁"

"It was ready ahead of time"

"Ahead of schedule"

"Repairs went over 30 day rental car. Repairs were fine."

"Car expected 12192025 based on 9 Day estimate. We got it back 1192026 and we were the ones who had to call and ask what was going on."

"Carstar was communicative and so helpful throughout our whole process. Communicating with insurance and understanding whats ..." Read more

"The repair shop was communicative and clear, and always prepared to answer any of my questions."

"... based on 9 Day estimate. We got it back 1192026 and we were the ones who had to call and ask what was going on." Read more

"... when the repair took a bit longer than expected. A status update by text would have been helpful." Read more

"Communication between Insurance carrier, CARSTAR, and the insure could be improved."

Carl (Toyota owner) reviewed 8/11/26

Only issue I had was the timing of the return of the car along with the return. Not sure if it has to do with insurance or your company but I had no notification that the car was done or the return was due until the night before at 6 pm. That is way to short notice. Next time a little warning like hey your car should be done in day or two.

Robert (Volvo owner) reviewed 8/10/26

Everyone was so friendly and communicative. The work was completed efficiently and the car looks great!

Friendly, efficient service and the car looks like new.

Friendly team.

Robert (Kia owner) reviewed 8/6/26

Bin (Honda owner) reviewed 8/5/26

Very good service! Honest and friendly people. Car was restored great!

Mary (Toyota owner) reviewed 7/28/26

The whole process was seamless… From when I entered the office met by very friendly and efficient staff. When I picked up my car, it looked absolutely gorgeous and it was even detailed on the inside! I couldn’t be more pleased and would recommend CARSTAR Hudson collision to anyone who needed auto bodywork. Thank you so much.

I would absolutely recommend Carstar to a friend

Carstar was professional and efficient and did an amazing job fixing my car in a very timely manner

Professional, clear, and kind service people

Audre (Kia owner) reviewed 7/28/26

Polite and responsive service.

John (Kia owner) reviewed 7/22/26

Anyone who asks , I will point to CarStar.

Best experience I have had with a car body repair/ insurance claim.

Elaine is knowledgeable, responsive and a pleasure to work with.

Michele (Subaru owner) reviewed 7/20/26

High quality work. Excellent, responsive, and helpful service. Highly recommend!

Jeffrey (Toyota owner) reviewed 7/20/26

I would totally recommend them to anyone.

Great service and assistance all the way through the repair.

They were helpful in every way possible. You do not find customer service this good in auto body and car repair shops.

Ashley (Audi owner) reviewed 7/16/26

Martha (Mini owner) reviewed 7/14/26

This was the most pleasant and efficient vehicle repair experience I’ve ever had. From start to finish, everyone was friendly, professional, and genuinely helpful. The team kept me informed throughout the process, made everything easy, and treated me with kindness and respect. I truly appreciated the excellent customer service and would highly recommend them to anyone needing repairs.

Michael (Honda owner) reviewed 7/13/26

Everything went fine

Thomas (Kia owner) reviewed 7/9/26

Great job. Fast and responsive service

Robert (Jeep owner) reviewed 7/8/26

Mike and his team did an outstanding job! Flawless work and I highly recommend!

Jordan (Volkswagen owner) reviewed 7/6/26

Claire (Honda owner) reviewed 7/3/26

Excellent job as always

Perfect job as always

Incredibly communicative and clear

Scott (RAM owner) reviewed 7/2/26

Linda (Nissan owner) reviewed 6/29/26

Great experience and great restoration

Everyone was so kind and really made me feel confident that the work would be good. I am very pleased with how the repair turned out and was surprised to see they washed my car as well. Great job and I would recommend them to everyone!

They had everything in order when I went to drop off my car.

Steve (GMC owner) reviewed 6/25/26

This -lace was absolutely amazing. Hands down.

Excellent experience

Mark (Toyota owner) reviewed 6/23/26

Top of reviews

CARSTAR Catskill

4.9 78 reviews
4834 ROUTE 32
Catskill, NY 12414

Cole's Collision Centers - Kin...

5.0 768 reviews
2532 Route 9H
Kinderhook, NY 12106
Northside Auto Body Rhinebeck

4.9 336 reviews
6847 RT 9
Rhinebeck, NY 12572
Caliber - Kingston

4.8 3,570 reviews
1051 Ulster Avenue
Kingston, NY 12401

view more shops in: Hudson | 12534

Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

CARSTAR Hudson Collision Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

About CARSTAR Hudson Collision Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (149)

124 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?