CARSTAR LA Habra Collision & Glass Center

4.8 (2,818reviews)
97%
2061 E Lambert Rd,  La Habra,  CA  90631
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Shop AssistantSparkles

In operation 17 years.

CARSTAR La Habra, located in North Orange County is an insurance approved facility. Factory trained technicians through Ford, Honda/Acura, GM and Mazda and consistently ranked highest in customer satisfaction. We provide a NATIONWIDE warranty-- Over 1000 locations throughout the US, Canada. Relax, We'll Take It From Here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
  • Chinese
  • Vietnamese
  • German
  • Korean
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car

Reviews (2,818)

My Experience

Eddy went above and beyond to make my experience at CARSTAR a good one! He was super friendly and upfront on what to expect and timelines. He kept me updated on the progress and even cleaned and vacuumed my car! I appreciated his honesty and helpful demeanor and I would definitely recommend CARSTAR to friends and family! Thank you for great work and service!

Likely to Recommend

Would definitely recommend Eddy at Carstar for future work. The person at the front desk was friendly as well and made me feel at ease about the process

Repair Quality

Eddy was great at communicating and setting expectations of work being done. The work done on my car was excellent!

Customer Service

Eddy was friendly and helpful and made the experience a good one!

Likely to Recommend

Repair Quality

Nothing but problems, twice now I’ve had to return my car back to the body shop due to them forgetting something or completing not adding any coolant or even checking that and causing my whole engine to over heat. They also missed damages multiple times. Honestly so disappointed in trusting this shop.

Customer Service

I had to call myself multiple times for updates. It wasn’t till they saw how serious I was once they started calling me.

Returned Clean

Likely to Recommend

Love CarStar

Repair Quality

Excellent customer service

Customer Service

Returned Clean

My Experience

Communication breakdown. Questionable situation.

My Experience

I'm very satisfied.\n They give me good communication. That person fix my truck. He was very professional. Thank you.\n So much.

Likely to Recommend

No comment

Repair Quality

They made awesome job they text me every day. How are they doing?

Customer Service

They made awesome job they text me every day on how things were going very nice people

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied. Work was done well and on time and staff were friendly, knowledgeable and helpful. Will be back if I get into another accident. Thank you Carstar La Habra!

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Customer Service

My Experience

The service was exceptional. The repairs were done at the exact date they promised and the car looked like new again. Very friendly employees and definitely recommend their services!!!

Likely to Recommend

Repair Quality

Great friendly staff. Awesome work, left my car looking new again

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Likely to Recommend

Very likely

Repair Quality

Great repair and on time.

Customer Service

Returned Clean

My Experience

Nice environment and friendly staffs. I also like how they kept me updated on my car situation.

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Repair Quality

Customer Service

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Repair Quality

You guys were great to work with and the car looks great!

Customer Service

Returned Clean

Likely to Recommend

There are other options

Repair Quality

Very nice team. Appreciate a 5 day rentlal but came no where close to cover time car was in for repairs. Also, I’m sent the survey and the car is released and still not complete. QC checks are lacking. Had to return for A/C recharge and Mirror not fixed and is now ordered. So will be going back for a third time to complete repairs. The mirror crack was disclosed at time of drop off, easy to see on brand new car and QC said that they were nit picking on the car but was not fixed. I would t call that “nit picking”

Customer Service

Great customer expect at the end when dates expected to be completed. Twice on the scheduled dates. No calls or messages. I had to reach out both times

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Repair Quality

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Repair Quality

Amazing work, communication, and professionalism

Customer Service

Great communication

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My Experience

Eddy is a top class representative of your company. Over the top customer service. Good quality work. Good communication.

My Experience

Very satisfied with my Auto Body repairs. Your customer service is excellent with the update status that I was informed. Very good experience I sure will recommend CARSTAR to my family and friends for there car needs. Thank you for your excellent service.😊😊😊😊

Likely to Recommend

Repair Quality

Very happy with my car repairs. Excellent work. Sure will recommend my friends and family. Thank you for such wonderful service. Great Job CARSTAR.😊😊😊😊

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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