CARSTAR Macarthur Collision

4.9 (117reviews)
98%
136-31 Springfield Blvd,  Queens,  NY  11413
Bot
Shop AssistantSparkles

In operation 18 years.

Macarthur Collision and Towing has proudly served the community since 1973. Providing a high level of service and High quality repairs is our top priority. We work with all Insurance companies, making the claims process as painless and easy as possible. The knowledgeable and educated staff offer the best answers to your questions. We are here to help not only with the claims and auto repair, but also with our 24HR Towing program. We are certified by many major car companies like Mazda Acura Honda Jeep Chrysler Nissan Infinity Kia Dodge Ram We are I-car Gold Class certified

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
Genesis
Honda
Hyundai
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (117)

Likely to Recommend

Repair Quality

They did great work!!! I couldn’t be happier with the end results

Customer Service

Lia was amazing! So sweet and explained everything with great detail

Returned Clean

Translated from Spanish by Carwise
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My Experience

Gracias por su servicio excelente trabajo

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The bumper that was painted was some what off but I will see what it looks like when I get the car detailed. Other than that everything seems ok and got my car back to me in a reasonable time

Likely to Recommend

Repair Quality

Wow..the service was amazing . They got the work done quickly, and I felt confident that I was going to get quality work. They were very friendly, professional, and patient. They was able to help solve my issue professionally. When I got my BMW back it look spanking brand NEW. I highly recommend there service…

Customer Service

I Highly recommended this company. I am very happy with the service that was provided.

Returned Clean

Likely to Recommend

Repair Quality

Very professional, kept me informed of the progress.. Entire vehicle was cleaned.

Customer Service

As I said, professional, courteous, and supportive

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

⭐️⭐️⭐️⭐️⭐️ Outstanding Service and Exceptional Work! I had an excellent experience with MacArthur body shop. The team (Leah, Craig, Mike) was incredibly patient and professional, especially throughout the insurance process, keeping me informed every step of the way. Their customer service was outstanding. They were kind, attentive, and genuinely focused on making sure I felt supported. The quality of their work went above and beyond my expectations. Most relevantly, my car looks better than ever. I truly appreciate their dedication and highly recommend them to anyone in need of high-quality, trustworthy auto body repair.

Customer Service

Likely to Recommend

Repair Quality

Thanks for the work you did on my car-I’m quite satisfied with the repair so far. It’s been only a few days, but the repair seems solid and the service was smooth. One small note: I noticed the license plate frame was replaced with one showing your CO’s name & #. I understand that might be a standard touch and I appreciate the care you put into details., I might or might not change back to original frame. Oh, one more thing. I checked the tire pressure cause you changed to the brand new one and it showed the pressure was “54” . Normal pressure is “34” When we tried to change the pressure we noticed the tire air cap was missing. Could you let us know where can we get one? Could you send one to us?

Customer Service

Likely to Recommend

Great experience and I would be recommending them!

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good quality professional body work also from the secretary to Gregg and Mike excellent front team and the body shop workman did an excellent job on x1 BMW. Efficient customer service & support !

Customer Service

Very professional staff !

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Did a splendid job. It looks like a new car 👏🏿👍🏿

Likely to Recommend

Work was done with perfection

Repair Quality

Very professional and welcoming

Customer Service

Upon entering the establishment i was met by Mike. He was very reassuring that he would take care of my Baby

My Experience

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service, friendly customer atmosphere, well explained every detail about the repair part and job was done before the expected time. Thank you Mr Craig and rest of the crew.

My Experience

Thanks

My Experience

Just efficient and pleasant!

Likely to Recommend

SENDING EVERYONE STRAIGHT TO THEM

Repair Quality

They’re absolutely the best!!!

Customer Service

The best!

Returned Clean

My Experience

This place is amazing from start to finish they handled everything Craig is knowledgeable and walked me threw every step of the way and made the whole process smooth

Likely to Recommend

Will definitely tell all my friends

Repair Quality

Completely satisfied

Customer Service

Craig and his team are amazing

Returned Clean