CARSTAR Macarthur Collision

4.9 (118reviews)
98%
136-31 Springfield Blvd,  Queens,  NY  11413
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Shop AssistantSparkles

In operation 18 years.

Macarthur Collision and Towing has proudly served the community since 1973. Providing a high level of service and High quality repairs is our top priority. We work with all Insurance companies, making the claims process as painless and easy as possible. The knowledgeable and educated staff offer the best answers to your questions. We are here to help not only with the claims and auto repair, but also with our 24HR Towing program. We are certified by many major car companies like Mazda Acura Honda Jeep Chrysler Nissan Infinity Kia Dodge Ram We are I-car Gold Class certified

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
Genesis
Honda
Hyundai
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (118)

My Experience

This place is amazing from start to finish they handled everything Craig is knowledgeable and walked me threw every step of the way and made the whole process smooth

Likely to Recommend

Will definitely tell all my friends

Repair Quality

Completely satisfied

Customer Service

Craig and his team are amazing

Returned Clean

My Experience

CARSTAR McArthur gave Ma an amazing experience from start to finish! They had excellent communication, and worked with me to get my car back to new!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will always refer

Repair Quality

Excellent!!!

Customer Service

Excellent!!!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Professional and friendly.Work quality was good.

Customer Service

My Experience

Huge thank you to Craig, Leah, Ashley the mechanic team and everyone else who was involved in the process of repairing my car! They were courteous, professional, and patient with all of my questions and concerns throughout the process. My car came back to me in great condition. 10/10 would recommend!

Likely to Recommend

Would definitely recommend

Repair Quality

Very satisfied. Would definitely recommend!

Customer Service

The team was amazing. Very pleasant and professional.

Returned Clean

My Experience

My car came back as good as new. She got pretty banged up and I was able to leave my car in good car with MacArthur collision. The repairs were done quickly and got her back shiny and new. Highly recommended for service and repairs!

My Experience

Craig was very helpful, knowledgeable and professional. My car was repaired sooner than expected. Quality work.

Likely to Recommend

Repair Quality

Great service. I am overall happy with my experience

Customer Service

Returned Clean

My Experience

Likely to Recommend

Already did

Repair Quality

Craig is outstanding. just posted a review on your site. I was continually impressed by ongoing communication with Craig updating me on events and help with insurance. My car is great and much cleaner! Thank you!

Customer Service

Amazing on going help

Returned Clean

My Experience

My Experience

I just want to give a big thank you to Craig and all the guys at MacArthur Collision for the amazing repairs that they did on my vehicle. It looks like the day i drove it off the lot from the dealer. Craig treated me as though i was a member of his family. He guided me through the process of dealing with the insurance company from start to finish. His patients and kindness was so appreciated. I would highly recommend Craig and MacArthur to anyone who is need of someone whom they can trust and rely on to not only get the job done but do it with the utmost care and precision

Likely to Recommend

I will tell all my friends about MacArthur

Repair Quality

Car is perfect

Customer Service

Craig and his staff are the best

Returned Clean

My Experience

Macarthur Collision did excellent job on my car. They provided me updates and information about my vehicle. I was able to get my vehicle back quickly. Thank You.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

One of the best shops I’ve done business witg

My Experience

This Collision company MacArthur is the best .. They provided me with the best service from the beginning to the end . I recommend anyone who needs their car fixed after a collision to contact them. They kept you informed about your car the entire time and very courteous. My car looks brand new .Im a satisfied customer..Thanks to MacArthur Collision in Queens…🙌🙌🙌

Likely to Recommend

Repair Quality

They did a phenomenal job on my car

Customer Service

Returned Clean

My Experience

Amazing job and thank you for going above and beyond!!

My Experience

Very courtesy, and they go the extra mile to satisfy their clients.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was perfect from start to finish kept me updated and delivered the car when the repairs where done

Likely to Recommend

Definitely would recommend this company

Repair Quality

Perfect

Customer Service

From start to finish perfect

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean