CARSTAR Murray's Collision
CARSTAR Murray's is a trusted, family owned and operated auto collision repair facility. Our body shop offers high-quality vehicle repairs, towing, rental car assistance, national warranty and works with all insurers. We truly believe in our motto: "Relax, We'll take it from here"
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 9:00 am - 3:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Absolutely yes
Repair Quality - 5.0/5.0 -
This place is amazing! Totally amazing and personal customer service. Top notch workmanship. Car looked like new inside and out. Can’t say enough good things.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
The color of my car tricky, can be difficult to see Inaccuracies.. My car needed quality control before telling me was ready to pick up.Because it positively was not ready, this would've saved metime, so the exchange could have been a few minutes rather than a couple hours. Time is finite and I had no plan of spending more than a few minutes at the shop to be able to pick up my vehicle.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I did "shout out" on my Facebook account stating the excellent service both Carstar and State Farm provided
Repair Quality - 5.0/5.0 -
From beginning to end the process was seamless and I was kept up to date. I also greatly appreciated the interface directly to my insurance company State Farm
Customer Service - 5.0/5.0 -
Took the time to calmly, intelligently, and thoroughly explain and answer all my questions
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff. Continuous updates. Cleaned my car (and out was pretty dirty).
Likely to Recommend - 5.0/5.0 -
Every day and twice on Sundays.
Repair Quality - 5.0/5.0 -
Friendliest staff. Best communications before and during repair process. They even cleaned my dogs’ muddy paw prints off the backseat and straightened my license plate that wasn’t part of my accident? I’d go higher than a 10, but the option wasn’t there.
Customer Service - 5.0/5.0 -
Friendliest staff. Best communications before and during repair process. They even cleaned my dogs’ muddy paw prints off the backseat and straightened my license plate that wasn’t part of my accident? I’d go higher than a 10, but the option wasn’t there.
Returned Clean
My Experience - 5.0/5.0 -
The car looks great! You cannot even tell that the door was damaged in the first place. Truly appreciate the effort!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was finished earlier than the estimated date, so a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good and friendly service the whole way through the process. Communication was outstanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, the work done was professional and fast. I appreciated that they coordinated with enterprise and made the whole process seamless by allowing drop off and pick up at the Des Moines location
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Flawless start to finish! Customer service, communication and quality of work were all fantastic! I like my car clean and it can back better than I left it! I would defiantly recommend this shop:)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good customer service, the actual body work was done perfectly. I am so happy that we were recommended to Murray’s CarStar
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and keep us well informed