CARSTAR Murray's Collision

4.8 (4,776reviews)
95%
22001 Pacific Hwy South,  Des Moines,  WA  98198
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Shop AssistantSparkles

CARSTAR Murray's is a trusted, family owned and operated auto collision repair facility. Our body shop offers high-quality vehicle repairs, towing, rental car assistance, national warranty and works with all insurers. We truly believe in our motto: "Relax, We'll take it from here"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 9:00 am - 3:00 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car
Tesla

Reviews (4,776)

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Good customer service. Answer my questions right away.

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I appreciate the cleaning of the car after the repair. Also it felt like they went the extra mile by taking my tire to discount tire to get it repaired. There was a little hiccup with when the car was ready, but the level of communication and their willingness to make it right made this experience that I would redo with carstar if I needed this service again

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My car is making so much noise after the repair it is unbearable to drive. Raised the issue and technician kept saying it is Tesla design fault not repair. But never had any issue with noise before the repair. Extremely unhappy with the repair work

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Customer service is friendly and nice

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Its great place

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Glass shards left behind due to improper cleaning, other damages like broken fog light, dent on bumper happened during the repair. The manager took the ownership and fixed those but now the 12v battery had died as the car was idle for long and I had to involve Tesla service urgently and pay for it out of pocket

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