CARSTAR New Genesis Automotive

4.9 (268reviews)
98%
100-25 91ST AVENUE,  Richmond Hill,  NY  11418
Bot
Shop AssistantSparkles

Here at New Genesis Automotive our primary focus is to provide excellent quality repairs which ensure the safety and needs of our customers. We are known for our high quality service, repairs, and honesty. Our staff closely monitors the entire production process from beginning to end. Everything is quality controlled from and body repair to panel alignment, color matching and air-bag replacement. We are certified I-CAR GOLD and with our State of the Art equipment and certified technicians, we are PROUDLY committed to ensuring our primary focus is carried out alongside superior service and peace of mind for all our customers. We are preferred shop for many insurance companies for a reason!

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun 8:00 am - 11:00 am
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (268)

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Repair Quality

Excelente servicio

Customer Service

Likely to Recommend

Repair Quality

Quality workmanship.. Friendly staff...

Customer Service

Good explanation of process

Likely to Recommend

Will definitely recommend this location.

Repair Quality

Excellent service, excellent communication. Will definitely recommend this location.

Customer Service

Excellent customer service from the first visit to the last.

My Experience

Excellent service by the whole staff! Repair quality and accommodations were top notch!

Likely to Recommend

Repair Quality

Excellent service!

Customer Service

Returned Clean

My Experience

I am really impressed with the service,job was well done .

Likely to Recommend

Repair Quality

My repair was done excellent, I am satisfied.

Customer Service

My Experience

I liked that my car was repaired before the estimated time and it was cleaner than when I drove it off the lot. However I wasn’t too happy that six blocks from the auto shop heading to my house the E lite up. I didn’t bring my car in on E so I shouldn’t get it back that way. Thank God there was a gas station three blocks away. Overall the staff I encountered were courteous. Will still recommend but would advise to check gas before and after.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great team. Professional and curteous. Friendly and affable. Made the whole process painless.

Likely to Recommend

I highly recommend CS New Genesis for any automotive repairs.

Repair Quality

The team was professional, courteous, and easy to communicate with. The team at CS New Genesis were great. I highly recommend them.

Customer Service

As stated previously they were professional, courteous, and easy to communicate with.

My Experience

Professional and kept me informed. Great job on the repair

My Experience

It was a very pleasant experience. From the beginning to the end I was treated kindly and efficiently. I would highly recommend them!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

I love this repair shop. I may be feeling sick to my stomach because of my car accident and having to repair it. CS New Genesis is definitely the best place to take your vehicle for repairs. They leave it as if that bad accident didn’t happen your car looks brand new as if nothing ever happened. I recommend this place to the whole world. Very satisfied with their job. Definitely a team effort. From the front desk to the end of the facility everyone works as a team to make sure your car comes out looking BRAND NEW! I am BLESSED to call this place my Cars HOME more like HOSPITAL FOR CARS. Lol ! A very good JOB!

My Experience

Likely to Recommend

Repair Quality

The customer service was great! Beyond what we’d hoped for. The front desk representative was such a pleasure to communicate with. He went above and beyond. Also, the person who worked on the car did such a great job. Thank you everyone for making my car look so good!

Customer Service

My Experience

Professional

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

This shop is incredibly organized; They handled everything from start to finish; I barely had to do anything but drop off my car. They even washed my car when they were done. Wonderful experience.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good service 👍 5 star

Likely to Recommend

Repair Quality

Good service Love the car wash

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

They were great

Repair Quality

Amazing experience! They repaired my car super fast and when it was finished, it honestly looked brand new. The quality of work and attention to detail really impressed me. Professional, efficient, and easy to work with I highly recommend this auto body shop!

Customer Service