CARSTAR New Hope
In operation 25 years, 16 years at this location.
CARSTAR New Hope is part of the Minor Details Automotive Group. Minor Details Automotive Group was a creation from Jason And Erika Zerwas and we continue to serve MN with a family owned and locally operated company. Adding the CARSTAR Brand gives us the opportunity to serve our customers better with national recognition within the Auto Body/Collision Industry.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Still having issues with the previous repair to the front bumper and now the rear bumper paint chips.
Repair Quality - 2.5/5.0 -
They made the required repairs to rear bumper from the accident, BUT while it was in the shop the rear bumper incurred a few additional paint chips. They even tried to touch up one of the spots with the WRONG color of white.
Customer Service - 2.5/5.0 -
See previous comment
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Of approx. 3 weeks, at least 11 days no work done on my car - I was paying for a rental for all of that time. Would not use you again.
Customer Service - 2.5/5.0 -
same answer
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have!
Repair Quality - 5.0/5.0 -
My experience with Carstar was great! Carstar was professional, efficient, and did a great communicating. I would highly recommend using Carstar to anyone who asks. Mike was wonderful, he went above and beyond. Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I gave it a 10 because this us extortion, but you should realize that it's very unlikely that I'll ever be in a position to be offering up this form of advice.
Repair Quality - 5.0/5.0 -
It was great, but I consider these surveys to be a form of extortion.
Customer Service - 5.0/5.0 -
The employees here are top notch! I almost wanted to offer the receptionist a job at my company, she's so good!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
took too long
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am satisfied with the job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They was very nice and very good with my repairs
Likely to Recommend - 5.0/5.0 -
CarStar is the best in town
Repair Quality - 5.0/5.0 -
Mike was very nice and they very thorough. I will refer a lot of people to CarStar. Thank you.
Customer Service - 5.0/5.0 -
It was very beautiful
Returned Clean
My Experience - 5.0/5.0 -
The work that the team did is wonderful, the car looks better than it has in a long time and the paint matching is perfect. Thank you for everything.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Looks perfect
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This team was extremely patient with me. This was the best customer service I have received regarding a vehicle repair.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
It took 2 full weeks to provide a quote I had to call multiple times to get an update.
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
I will defiantly recommend CarStar in New Hope.
Repair Quality - 5.0/5.0 -
CarStar in New Hope did an excellent job on repairing the minor accident damage on my car. They kept me advised on its progress and was able to get my car back to me (they also washed it inside and out) in a reasonable timeframe. I will recommend them to my family and friends. Count me in as a satisfied customer.
Customer Service - 5.0/5.0 -
Excellent customer service!