CARSTAR New Hope
In operation 25 years, 16 years at this location.
CARSTAR New Hope is part of the Minor Details Automotive Group. Minor Details Automotive Group was a creation from Jason And Erika Zerwas and we continue to serve MN with a family owned and locally operated company. Adding the CARSTAR Brand gives us the opportunity to serve our customers better with national recognition within the Auto Body/Collision Industry.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
It seemed to take some time. But everyone was transparent and thoughtful in my interactions with them.
Customer Service - 5.0/5.0 -
Solid. Just solid.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
All around professional service.
Repair Quality - 5.0/5.0 -
It is absolutely beautiful. Would never know that anything had ever happened.
Customer Service - 5.0/5.0 -
So friendly and answered every question I asked.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Polite, professional and friendly service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work, kept me updated along the way, always polite and respectful
Likely to Recommend - 5.0/5.0 -
I will always recommend them
Repair Quality - 5.0/5.0 -
My car looks like new and they even put my duck back on.
Customer Service - 5.0/5.0 -
Polite and answered all my questions
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brandon and his communication and all repairs were A+. After a hit and run that was the most peaceful thing that i needed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
See previous
Repair Quality - 5.0/5.0 -
Stephanie was a pleasure to work with, kept me well informed on car status and went over and above to ensure my needs were met!
Customer Service - 5.0/5.0 -
See previous comment.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, effective communication, and done well.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Would definitely recommend to anyone needing car repairs, I’m very pleased with their work on my car after someone ran into me, the staff was very kind, informative and kept me updated through the process of everything!
Customer Service - 5.0/5.0 -
Excellent staff
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and car repairs were completed way ahead of estimated time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly. Informative. Calls to me with Progress on car and cost.
Returned Clean
My Experience - 5.0/5.0 -
Did a great job. Looked good very clean and and easy to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very happy with my Repair at Car start today not happy with not having my vehicle They said it would take three days. It took four days. But other than that, everything was excellent.
Likely to Recommend - 5.0/5.0 -
Good customer service
Repair Quality - 4.5/5.0 -
Had to bring my car back for them to make a an adjustment other than that, Service!! was OK.
Customer Service - 5.0/5.0 -
Very friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful and speedy process. Communication is A-plus. Very good customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Would use CarStar again! They were all very knowledgeable, helpful and kind! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The were great! Overall very friendly and knowledgeable. Great work and I can’t even tell someone broke into my car. I will use them in the future if needed - thank you! 😊