CARSTAR New Hope
In operation 25 years, 16 years at this location.
CARSTAR New Hope is part of the Minor Details Automotive Group. Minor Details Automotive Group was a creation from Jason And Erika Zerwas and we continue to serve MN with a family owned and locally operated company. Adding the CARSTAR Brand gives us the opportunity to serve our customers better with national recognition within the Auto Body/Collision Industry.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful and speedy process. Communication is A-plus. Very good customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Would use CarStar again! They were all very knowledgeable, helpful and kind! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The were great! Overall very friendly and knowledgeable. Great work and I can’t even tell someone broke into my car. I will use them in the future if needed - thank you! 😊
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast, friendly, and amazing service!
My Experience - 5.0/5.0 -
It was a job "VERY WELL DONE". We are very well pleased with your work. The paint match is perfect, the repair/replacement effort is excellent. A 5 star job, thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very easy, positive experience from start to finish! They coordinated very well with my insurance company, the customer service was great, and they kept me updated throughout the repair process with regular check-ins. It was pretty quick too - I expected my repair to take much longer than it did. I hope not to have to do car repairs again for the foreseeable future, but if I do, I’d definitely come back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
High quality
Customer Service - 5.0/5.0 -
High communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I am disappointed that you put on the wrong grill and now I will have to bring it in again. I’m not sure how this mistake was made🙄
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had good service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck is like new they did a great job
Customer Service - 5.0/5.0 -
Even though they were back up on the automated messages I was still informed on the process
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I found paint runs
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Most definitely we are customer service was great. Everything that was done was to my satisfaction.
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
Great job
Returned Clean
My Experience - 5.0/5.0 -
Great service! Really enjoyed working with Mike. Thank you!