CARSTAR New Hope
In operation 25 years, 16 years at this location.
CARSTAR New Hope is part of the Minor Details Automotive Group. Minor Details Automotive Group was a creation from Jason And Erika Zerwas and we continue to serve MN with a family owned and locally operated company. Adding the CARSTAR Brand gives us the opportunity to serve our customers better with national recognition within the Auto Body/Collision Industry.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Carstart provided excellent service from start to finish. I really appreciate communicating via text while at work. It made the whole process convenient and stress-free. They serviced my car quickly and kept things moving without any delays. They also handled sending all the photos to my insurance on my behalf, which saved me a lot of time and hassle. Overall, I’m very satisfied with the experience And would definitely recommend them. A solid 5 star service! Thank you, Faye Wooten
My Experience - 5.0/5.0 -
Sierra and Stephanie did a great job by being empathetic in my stressful moment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job Professional and efficient
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was wonderful and customer friendly. I felt like carstar would be very reliable. They were upfront and honest with me. The receptionist and Ron were the best
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already spoke highly of company to my friends.
Repair Quality - 5.0/5.0 -
Explained what would happen once I dropped off vehicle for repair..made it super easy for me. Best of all, it all happened like they said, kept me in the loop entire time and did a beautiful job. Great bunch of people. Would recommend to all. 5+ stars out of 5.
Customer Service - 5.0/5.0 -
Great communication between Carstar team and myself.
Returned Clean
My Experience - 5.0/5.0 -
Everything looks good! I haven’t driven very far, but it all seems to be fine. I appreciate the good customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I give this place a serious 10/10. They told me that my car would take almost a week and a half but they got it done under a week. I would definitely take my car here again. The people in the building were also really nice and quick with everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Told me it would take a week and a half and it only took less than a week which is really good.All the staff were friendly and I’m satisfied with my bumper looking almost new again.Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Job well done
Returned Clean
My Experience - 5.0/5.0 -
The whole process was very smooth and straight forward. Your receptionist is very kind and friendly, she did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new again! The bumper repair was perfect, and the deep cleaning was absolutely amazing
Customer Service - 5.0/5.0 -
Super friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I'd recommend anyone w car problems or damage to their vehicle, because of the amazing work performance on my vehicle.
Repair Quality - 5.0/5.0 -
Your team did a great job. Everything's n working order.
Customer Service - 5.0/5.0 -
I had a couple of questions and things were explained with proffesionalsm and understanding.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
People were great. Communication was solid. But took way too long. Dropped my car off Tuesday morning, Friday afternoon hadn't even started - why'd I go 4 days without a car for you not to even start on it.... Besides the organization and scheduling, everything else went smoothly. Good, quality people, and my car was returned looking fine.