CARSTAR New Hope
In operation 25 years, 16 years at this location.
CARSTAR New Hope is part of the Minor Details Automotive Group. Minor Details Automotive Group was a creation from Jason And Erika Zerwas and we continue to serve MN with a family owned and locally operated company. Adding the CARSTAR Brand gives us the opportunity to serve our customers better with national recognition within the Auto Body/Collision Industry.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0 -
I don't see any advantages of this shop over other shops I used except this is my insurance recommended.
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent body work, very professional people very sensitive and helpful. Helped with rental!
Customer Service - 5.0/5.0 -
Very caring, bent over to make sure everything was right..
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My son pointed out a couple areas where there was a gap. Looks ok to me.
Customer Service - 5.0/5.0 -
Very considerate, and thorough.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional. Very good experience. Nice work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
The overall treatment is great and as a result will always recommend your service
Repair Quality - 5.0/5.0 -
Good professional work was done on my vehicle.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
My car looks fabulous. It was spotless when I picked it up and it was done early. You are fantastic!
Likely to Recommend - 5.0/5.0 -
I will reccommend you to everyone!
Repair Quality - 5.0/5.0 -
My car was done early, looked great and was clean inside!
Customer Service - 5.0/5.0 -
Kept me up to date on repair progress
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All was very well done from the first telephone call for an estimate to the very end result of picking up the completed body work of the suv. I will say the periodic notification of the status of my vehicle was a very nice touch and I really appreciated it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We were completely satisfied with the auto body repair done by Carstar New Hope. Their customer service is excellent - able to start the work right away and finished as promised. All the work is excellent quality and we appreciate the detail cleaning of the car. Thank you so much!
Likely to Recommend - 5.0/5.0 -
We would definitely recommend CARSTAR New Hope to friends.
Repair Quality - 5.0/5.0 -
We were completely satisfied with the repair to our Toyota RAV 4. All the work was excellent. Thank you very much.
Customer Service - 5.0/5.0 -
CARSTAR New Hope has excellent customer service. They are friendly and easy to work with. The car was finished as promised. They called with questions and kept us updated. No complaints!
Returned Clean
My Experience - 5.0/5.0 -
Other than not having loaner ready on originally scheduled appointment all was perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I wouldn’t hesitate to recommend carstar based on my experience
Repair Quality - 5.0/5.0 -
The repair itself was absolutely perfect work, looks as good as new.
Customer Service - 5.0/5.0 -
John and anyone else I dealt with were great, communicated well and very personable and professional. The process was seamless.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I brought my car in for repairs and met with John. He was very kind and has great customer service. Very pleased with my experience
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, fast, competent service. Body work looks good.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Impressed how professional they looked and acted.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
John and Justin were awesome, so helpful, patient, kind and efficient! Thank you for making this experience less intimidating.