CARSTAR Northeast Collision Elma
In operation 41 years, 19 years at this location.
CARSTAR Northeast Collision is a family owned business since 1985. Our collision center is known for its expertise, honesty and outstanding service. Here at Carstar, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Buffalo metro area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were done very quickly. I was extremely surprised to see how good it looked and all the extra things done to it. It was washed, tires cleaned and sprayed, inside was detailed!!! It much appreciated since I was originally upset about being hit and the damage. It made me feel much better.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was knowledgeable and informative.
Customer Service - 5.0/5.0 -
Personable and friendly.
Likely to Recommend - 5.0/5.0 -
I’ve been using Carstar Elma for years, I’m pleased with their work.
Repair Quality - 5.0/5.0 -
Customer service is very good, they did a good job of working with the insurance company to attain OE parts for the repair of my vehicle.
Customer Service - 5.0/5.0 -
Customer service is very good, they did a good job of working with the insurance company to attain OE parts for the repair of my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic job! Very friendly employees! Thanks so much!
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
Everything went very smoothly from start to finish. Thank you And the car looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went great. Easy to get an appointment. They took care of my rental car. Gave me a ride to get the rental car. Kept me informed about the progress. Good experience
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I thought you were Excellent, Jesse Roche is an asset to your company as an estimator and employee. My wife and I are very satisfied with the results. Just like new.we highly recommend your company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the suv .was in a little longer then i expected derailing was perfict,
Customer Service - 5.0/5.0 -
the suv .was in a little longer then i expected derailing was perfict,
Likely to Recommend - 5.0/5.0 -
This is the third vehicle I’ve had fixed by them. Super happy with Car star
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very happy with the service and my car looks extremely wonderful! A nice feature is that I noticed you vacuumed my car so in my eyes you went above and beyond. Thank you for everything. I’m very satisfied with car star.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jesse and his crew were outstanding throughout this whole ordeal..dont lose them..Thank you Jesse for going above and beyond and for your compassion..my car looks brand new
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend this particular collision shop to everyone.
Repair Quality - 5.0/5.0 -
When I walked into the office area to get my car there was a car sitting towards the back on the left..I thought " oh..that's a nice looking car "..then looked at Jesse and said .." oh my God..is that my car ? "...it looked like a brand new car !!!!!..That alone should let everyone know the kind of work they do..Jesse is an absolute kind & compassionate person and is an absolute " 10 " in being kind and very knowledgeable..he answered all the questions I had...this place is the absolute best...I highly recommend them with no reservation whatsoever..
Customer Service - 5.0/5.0 -
The first person you will meet there is Jesse..he's an amazing young man..He really is a 10 plus.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Communication on status was lacking.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent