CARSTAR on Liberty
CARSTAR ON LIBERTY is an independently owned collision repair facility, offering high quality auto body repairs, storm damage repairs with 27/7 accident claim assistance. CARSTAR delivers national scale, consistently high-quality vehicle repairs, repeatable outcomes and industry leading customer satisfaction ratings. We offer a national warranty on qualified repairs and service guarantee. Here at CARSTAR ON LIBERTY we treat you as a guest in our own home.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
I appreciate transparency provided by the staff. Anise was very helpful throughout the process. Literally held my hand. I'm very grateful for that. I don't know the hands. I actually did the job but by what I can see they did a great job. I thank you all
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication regarding how the car was repaired until time it was ready for pick up. Thanks for your generosity
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Area that was repaired looks brand new. Thanks to the team that did the job. Car was also done earlier than initial projection, which was very helpful.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Seems fine so far
Customer Service - 4.5/5.0 -
Employees were very courteous. Would have like more updates on the progress
Returned Clean
My Experience - 5.0/5.0 -
Customer service was top notch!! Communications was very much appreciated! Our vehicle was returned looking amazing & clean! Thank you, Kirk
Likely to Recommend - 5.0/5.0 -
Already recommended Carstar!
Repair Quality - 5.0/5.0 -
Repair and. Customer service are top notch!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 0.0/5.0 -
There was still a Crack in the bumper that was not there prior to being hit.
Likely to Recommend - 2.5/5.0 -
Not sure yet. Still have unresolved issues I'm waiting on
Repair Quality - 1.0/5.0 -
There was still a crack in the bumper not repaired. Tried to pass it off as normal and pre-existing but I'm sure it was not there when we bought the car and prior to getting hit.
Customer Service - 2.0/5.0 -
Still waiting on acknowledgement that the crack is going to be repaired.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful staff
Customer Service - 5.0/5.0 -
Customer service was outstanding.
Returned Clean
My Experience - 5.0/5.0 -
They were so compassionate and professional! Highly recommend
Likely to Recommend - 5.0/5.0 -
Absolutely without hesitation.
Repair Quality - 5.0/5.0 -
Carstar was so good to work with! Very professional and great attention to detail.
Customer Service - 5.0/5.0 -
Quickly responsive to questions.
Returned Clean
My Experience - 5.0/5.0 -
The work was awesome. I really am thankful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very impressed with their work if ever needed again will contact
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciate the fact you went to battle with the insurance company. You exceeded my expectations on the whole process. Keeping me updated almost daily to the quality of the repair. The vehicle looks great & friends have commented on how good the car looks. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Wonderful customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I've already recommended and will continue to. CarStar should teach companies how to do customer service the right way.
Repair Quality - 5.0/5.0 -
fantastic service
Customer Service - 5.0/5.0 -
Wonderful
Returned Clean
My Experience - 5.0/5.0 -
The ladies that I met and worked with were the absolute best. Everything they told me to expect happened! They kept me notified by phone and text. When I dropped my vehicle off for repairs they reached out to Enterprise car rental and arranged for them to pick me up! I literally had to do nothing! It was absolutely the best care I have ever had in any type of business no matter what the issue was! I would highly recommend CARSTAR on Liberty to anyone and have!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work done on my vehicle was outstanding work! They take pride in what they do and the job is not hurried! The ladies there were AMAZING! They were so nice and personable! I will recommend CARSTAR to anyone!