CARSTAR on Liberty

4.8 (510reviews)
95%
2003 LIBERTY ROAD,  Lexington,  KY  40505
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Shop AssistantSparkles

CARSTAR ON LIBERTY is an independently owned collision repair facility, offering high quality auto body repairs, storm damage repairs with 27/7 accident claim assistance. CARSTAR delivers national scale, consistently high-quality vehicle repairs, repeatable outcomes and industry leading customer satisfaction ratings. We offer a national warranty on qualified repairs and service guarantee. Here at CARSTAR ON LIBERTY we treat you as a guest in our own home.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (510)

My Experience

The ladies that I met and worked with were the absolute best. Everything they told me to expect happened! They kept me notified by phone and text. When I dropped my vehicle off for repairs they reached out to Enterprise car rental and arranged for them to pick me up! I literally had to do nothing! It was absolutely the best care I have ever had in any type of business no matter what the issue was! I would highly recommend CARSTAR on Liberty to anyone and have!!

Likely to Recommend

Repair Quality

The work done on my vehicle was outstanding work! They take pride in what they do and the job is not hurried! The ladies there were AMAZING! They were so nice and personable! I will recommend CARSTAR to anyone!

Customer Service

Returned Clean

Likely to Recommend

Depends on if this problem is fix

Repair Quality

You guys didn’t reconnect none of my systems in truck cameras system unavailable, pre collision system malfunction, LDA malfunction, head light system malfunction I didn’t have none of this on when I bought to you guys

Customer Service

Returned Clean

My Experience

Everything is good

Likely to Recommend

Always recommend to the people

Repair Quality

Excellent work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very efficient,knowledgeable and a pleasure to work with. Excellent repair and I had my car back in a day! I would recommend CARSTAR !

Customer Service

Excellent

Returned Clean

My Experience

Caster team was informative, knowledgeable, supportive as well as completing task ahead of schedule. The ease of my car repair with lack of stress was amazing

Likely to Recommend

Would not recommend any one else

Repair Quality

Excellent service timely, I was kept updated. Work was excellent. Personnel was informative, very pleasant to work with and knowledgeable!

Customer Service

The best customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service and work done on my vehicle. Was a smooth process

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car looks great and appreciate the updates on the progress of the repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Quality service, hassle free, and fast.

Customer Service

Direct and professional.

Returned Clean

My Experience

Great work and very helpful communication about progress on the repairs. Would heartily recommend them to anyone.

Likely to Recommend

Repair Quality

Professional work; good communication

Customer Service

Returned Clean

My Experience

My Experience

Excellent service and friendly staff. Staff provided timely updates. Job well done completely satisfied

Likely to Recommend

Would recommend Carstar to anyone needing repairs

Repair Quality

Great service and friendly staff. Kept me updated in a very timely manner. Did an excellent job repairing my vehicle and detailing. I would recommend your service to other people I know who needs repairs. This is why I rate Carstar a 10.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service and communication.

Customer Service

Returned Clean

My Experience

They where very professional. The building is nice and clean. The staff go above and beyond to help you with any questions you may have. They took care of everything and made it easy for me to get my car fixed and to get a rent a car. They fixed my car in a timely manner. Honestly no complaints. The front desk woman need raises they are so kind and helped with everything I needed. Praises to them thank you guys for fixing my car.

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Repair Quality

Customer Service

Returned Clean

My Experience

My car looked brand new!

Likely to Recommend

Repair Quality

My car was returned looking brand new inside and out!

Customer Service

It took longer n her than originally scheduled.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did an excellent job

Customer Service

Extremely nice

Returned Clean