CARSTAR on Liberty

4.8 (513reviews)
95%
2003 LIBERTY ROAD,  Lexington,  KY  40505
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Shop AssistantSparkles

CARSTAR ON LIBERTY is an independently owned collision repair facility, offering high quality auto body repairs, storm damage repairs with 27/7 accident claim assistance. CARSTAR delivers national scale, consistently high-quality vehicle repairs, repeatable outcomes and industry leading customer satisfaction ratings. We offer a national warranty on qualified repairs and service guarantee. Here at CARSTAR ON LIBERTY we treat you as a guest in our own home.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (513)

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Repair Quality

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My Experience

Likely to Recommend

Just was more expensive than I thought it would be

Repair Quality

They did an amazing job I just was shocked of the cost to fix my car. I had just braised a snow pile and it did this much damage. $$

Customer Service

Returned Clean

Likely to Recommend

Very professional did great work. Definitely recommend to others.

Repair Quality

Couldn’t ask for a better place to take your car. Chance was very communicative with letting me know about the estimate and timeframe to get the car repaired. They did a great job. The color matched perfectly. They are the best auto collision repair shop in town.

Customer Service

Chance was great!!!

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Repair Quality

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My Experience

Likely to Recommend

Repair Quality

Professional, accessible, communicative, timely, dependable

Customer Service

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Likely to Recommend

I would highly recommend CARSTAR on Liberty.

Repair Quality

I appreciated the regular updates on the repair. Heather and everyone else were very polite and responsive.

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Repairs turned out great. Took just a bit longer than originally anticipated.

Customer Service

Kept me informed every day as to status.

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Likely to Recommend

Repair Quality

Great experience dealing with CARSTAR! They made us an appointment super quick when we called, our appointment was prompt and efficient. Friendly and courteous associates that took care of us. We made an appointment within a week and all services were done adequately. We were very happy with the work done and would highly recommend.

Customer Service

Great service

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My Experience

Great job .did not expect anything less

Likely to Recommend

Would recommend to any one

Repair Quality

Great repair SVC and timely repair

Customer Service

Very satisfied

Returned Clean

My Experience

I was kept informed of the status of my car throughout the process.

My Experience

Carestar on Liberty has a team that is courteous, efficient, and informative. I was very pleased with my service & would recommend them. My car was washed & clean for pickup, a special touch I appreciated.

Likely to Recommend

Repairs are like doctors visits, no one’s all that crazy about having it done but if you must Carstar is the place to be.

Repair Quality

Timely repair, warranty, kept informed of progress. I would refer.

Customer Service

CARSTAR was courteous, efficient, and informative. I would recommend to others.

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Repair Quality

Customer Service

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My Experience

Service was great and an unexpected surprise; they cleaned my car!

Likely to Recommend

Would recommend car star for my friends

Repair Quality

Very courteous and updated on the repatr service.

Customer Service

Very courteous and kept me updated on the repairs. Would recommend to my friends.

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Likely to Recommend

Repair Quality

They were easy to talk to and deal with. Did a Great job.

Customer Service

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Repair Quality

Very professional and attentive. Staff was amazing. Working with them was easy and they went out of their way to help.

Customer Service

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My Experience

I was very pleased with the entire procedure. Heather kept me informed during the whole process. Anissa at the front desk very pleasant and helpful.My car looked brand new. I will highly recommend Carstar to everyone. Thank you very much.

Likely to Recommend

I’ve already been telling people

Repair Quality

Excellent service, car looks brand new

Customer Service

Heather and Annis were very thorough and attentive to all my needs. Sending texts and calling me with updates and keeping me informed on the work being done on my car

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Likely to Recommend

Repair Quality

It's alright

Customer Service

Everyone was helpful

Likely to Recommend

Repair Quality

The work on the car looks great and works great so far. Only feed back is that I never got updates, I would have to call in to get any type of update, even when the car was ready.

Customer Service

All ways nice and cordial.

Returned Clean