CARSTAR on Liberty

4.8 (514reviews)
95%
2003 LIBERTY ROAD,  Lexington,  KY  40505
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Shop AssistantSparkles

CARSTAR ON LIBERTY is an independently owned collision repair facility, offering high quality auto body repairs, storm damage repairs with 27/7 accident claim assistance. CARSTAR delivers national scale, consistently high-quality vehicle repairs, repeatable outcomes and industry leading customer satisfaction ratings. We offer a national warranty on qualified repairs and service guarantee. Here at CARSTAR ON LIBERTY we treat you as a guest in our own home.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (514)

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Returned Clean

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Repair Quality

Did a good and quick job of fixing the right front

Customer Service

Returned Clean

My Experience

Did a great job & impressed how quickly & thorough the work was done.

Likely to Recommend

Repair Quality

Everyone was professional and kind. Only issue was needed a new button to lock the hatch. It has been ordered and they will call when it is ready to be replaced.

Customer Service

Great communication

Returned Clean

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Customer Service

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Repair Quality

Customer Service

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Repair Quality

Carstar was in constant communication with me throughout the process. I received my vehicle back in pristine condition inside and out.

Customer Service

Returned Clean

My Experience

My Experience

Working with everyone at CARSTAR on Liberty was wonderful. Knowledgeable and professional in the office and techs. Paint job looks great. Would recommend them to anyone!

Likely to Recommend

Repair Quality

Repairs look great. Communications about the repairs and status was very good. They worked with Lexus service department to get my normal service done before I picked up the car. Great Job!

Customer Service

Returned Clean

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Repair Quality

looks good

Customer Service

Returned Clean

My Experience

The CARSTAR team provided great service and exceptional work! Heather and Anissa were also super friendly and provided excellent customer service! Thank you!

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Returned Clean

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My Experience

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My Experience

Excellent communication and our SUV looks brand new after the repair. Staff was exceptionally friendly and helpful.

Likely to Recommend

Would recommend to anyone in need of repairs.

Repair Quality

The car looks like it is brand new.

Customer Service

The staff were excellent. Very communicative and extremely friendly.

Returned Clean

My Experience

The level of attention to my needs was amazing. I was periodically updated by texts and calls which was very much appreciated. Everyone I encountered was very supportive and made the experience much more pleasant. My car was about 7 months old and when a deer rammed into my car I was devastated. Your team made my anxiety so much better.

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I would HIGHLY recommend car star to ALL my friends!!! What a fabulous experience.

Repair Quality

Car looks beautiful! The work looks like nothing was every damagaged before. Also, they left my car so clean inside and out! How kind!

Customer Service

Customer Service was great! Everyone who works at the office was so nice!

Returned Clean

My Experience

The lady at the desk was very knowledgeable, friendly, helpful and professional about letting me know how everything worked. Everything was great! Thanks!

Likely to Recommend

Repair Quality

The process is so very easy and simple. The employees are very friendly and professional

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean