CARSTAR Pacific Coast Collision Center

4.9 (2,109reviews)
98%
3480 Sunrise Blvd, Suite 250,  Rancho Cordova,  CA  95742
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Shop AssistantSparkles

In operation 13 years.

Welcome to Carstar Pacific Coast Collision Center. As a family-owned shop, we're dedicated to restoring vehicles with precision. Our "I-Car Gold Class" recognition highlights our commitment to quality, and being "Tesla Certified" showcases our expertise in cutting-edge technology. We collaborate seamlessly with insurance companies, ensuring a stress-free experience. Your satisfaction is our priority, and our lifetime warranty underscores our confidence in our work. Join the Carstar family, where excellence and customer service reign. From minor dents to major repairs, we approach each project with the same dedication and expertise that have become synonymous with our name. Our mission is to not only restore your vehicle to its former glory but to exceed your expectations and make the process as smooth as possible. Your satisfaction drives us forward, and we look forward to the opportunity to serve you and your vehicle with the care it deserves.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
GM Electric Vehicles
Honda
I-Car
Tesla

Reviews (2,109)

My Experience

Tony, Mike, Sam, and the whole team did a great job repairing my rear bumper. They went above and beyond to touch up some other small imperfections. Thank you guys!

My Experience

All the people were friendly and very good at what they do. Samantha was great to deal with. The it took was about two days earlier than we thought. Best experience I’ve had for collision repairs. The car was extra clean. Thank you all very much

Likely to Recommend

I will highly recommend them.

Repair Quality

It looks wonderful!

Customer Service

Very. Arthur was beyond helpful and the service provided was better than I have ever had before.

Likely to Recommend

Already have

Repair Quality

Great team. Thanks

Customer Service

Returned Clean

My Experience

I’m very impressed with the professional customer service and the way they took care of my car. Being a business owner for many years in the automotive industry I appreciate people that put pride in their work and take care of their customers. I am very satisfied how my car turned out, very impressed. I would highly recommend them to any of my customers in the future.

Likely to Recommend

Repair Quality

First off I was very impressed on how the repairs on the car turned out. The quality of work is excellent. I was also impressed on how the paint color matched perfectly. I want to thank you and all your people that worked on the car thatI appreciate everything they did. I would recommend you guys to anybody. I also called Rick Miramon who handles my insurance and told him I can see why he refers people to you and that it was very satisfied how the whole thing turned. Thank you again.

Customer Service

First off I was very impressed on how the repairs on the car turned out. The quality of work is excellent. I was also impressed on how the paint color matched perfectly. I want to thank you and all your people that worked on the car thatI appreciate everything they did. I would recommend you guys to anybody. I also called Rick Miramon who handles my insurance and told him I can see why he refers people to you and that it was very satisfied how the whole thing turned. Thank you again.

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Repair Quality

Customer Service

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My Experience

Tony a s all the rest of the caster staff were very professional, helpful and considerate. Score a 10 out of 10!!!!!!

Likely to Recommend

Already did recommend carstar.

Repair Quality

Tony and the caster crew were professional, friendly and very knowledgeable.

Customer Service

Communications were excellent.

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Repair Quality

Quick turn around

Customer Service

Great communication

My Experience

Costumer service was amazing. Every time I called and asked any questions the people I talked to were polite and extremely willing to help answer any questions I had. The work was finished 1 day ahead of the estimated time which was a nice surprise. The quality of work was top notch as well. Thank you to everyone I talked to and all those that worked on my car. I appreciate the job you did.

Likely to Recommend

Repair Quality

Great customer service, extremely helpful throughout the process. Everyone I talked to was super respectful and helpful. I could not recommend them more. Ohh plus the work done was top notch.

Customer Service

Beyond great customer service, could not recommend them more.

Likely to Recommend

Excellent shop and staff.

Repair Quality

Very happy with service, communication and professionalism from CarStar. Tony, Mike, and Nadia were excellent. Will come back again for future service.

Customer Service

Very happy with service, communication and professionalism from CarStar. Tony, Mike, and Nadia were excellent. Will come back again for future service.

My Experience

Likely to Recommend

Repair Quality

From the front desk customer service to the actual repairs of my vehicle , 10 out of 10! This is my second time having CARSTAR repair a vehicle of mine & been great both times!

Customer Service

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Repair Quality

Customer Service

My Experience

Excellent customer service and highest quality and timely repairs.

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Repair Quality

Great customer service, quality repairs and timely service!

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

The staff reviewed the process and explained about time needed for the repair and to acquiring replacement equipment.

Customer Service

Staff was courteous and professional.

Likely to Recommend

Great people and product.

Repair Quality

Great job, went well above and beyond the call of duty.

Customer Service

Not only did they facilitate the repairs, they dealt with an insurance company who preferred to short cut based on cost.

My Experience